McKesson is looking for an AIM 28 Business Modernization Senior Director to lead a critical transformation initiative. This high-visibility role is responsible for driving AI-enabled transformation across the North American Pharmaceutical Services (NAPS) organization, challenging the status quo and orchestrating cross-functional efforts to shift from current to future-state operations.
What You'll Do
- Serve as the AI product strategist and voice of the business, identifying unmet needs and opportunities for AI and analytics to drive transformation.
- Define product vision, problem statements, and success metrics with business and technical stakeholders.
- Lead discovery sessions and first-principles problem solving to translate ambiguous challenges into prioritized product roadmaps.
- Develop clear hypotheses for value creation and partner with technical teams to translate these into execution plans.
- Ensure alignment between product strategy, data strategy, and business objectives.
- Lead and integrate modernization initiatives across identified Big Bet initiatives with NAPS business leaders.
- Translate business needs into AI use cases and process requirements.
- Design future-state processes that integrate AI capabilities like machine learning and GenAI, including identifying data requirements.
- Drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes.
- Aggregate and synthesize progress to ensure consistency, alignment, and collaboration across initiatives.
- Identify risks, dependencies, and gaps, proactively resolving or escalating issues to maintain velocity.
- Partner with Finance to develop and maintain robust business cases.
- Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes.
- Lead cross-functional workshops and discovery sessions to gather input and build consensus.
- Communicate process changes and AI impacts clearly to stakeholders at all levels.
- Act as a change agent, promoting adoption of AI-enabled processes and constructively challenging legacy approaches.
- Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors.
- Engage and influence top executives, building trust and credibility to drive adoption.
- Embed a culture of innovation, change adoption, and strategic alignment across the business unit.
- Champion AI-enabled transformation for both near-term results and long-term impact.
- Contribute to enterprise process improvement frameworks and best practices.
- Ensure compliance with data governance, privacy, and ethical AI standards.
- Stay current on emerging AI technologies and process improvement methodologies.
- Recommend innovative solutions, pilot new approaches, and share insights across the organization.
- Support evaluation of build / buy / partner approaches across the technology landscape.
What We're Looking For
- Bachelor’s degree in business, engineering, technology, or related field or equivalent experience.
- Typically requires 10+ years of relevant experience.
- 10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare.
- Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles.
- Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation).
- Deep expertise in AI technologies, data analytics, and their application to business transformation.
- Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results.
- Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes.
- Proven ability to create frameworks and synthesize insights across programs, ensuring consistency and alignment.
- Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making.
- Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders.
- Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural transformation.
- Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities.
- Ability to travel 20%.
- Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.
Nice to Have
- Advanced degree preferred.
- Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation.
Benefits & Compensation
- Salary range: $141,200 - $235,400.
Work Mode
This is a remote position open to candidates located within the United States.
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.
