Austin, United States of America Hybrid Employment $140,000 - $220,000/year

SentiLink is hiring an AI Process and Productivity Lead

About the Role

What You'll Do

Design and implement a structured approach to embed AI into core business functions, starting with targeted pilot areas and expanding across the organization. Partner with department leaders to pinpoint processes where AI can significantly improve efficiency, reduce costs, or enhance quality. Map existing workflows, establish performance baselines, and prioritize initiatives based on impact and practicality.

Develop clear, data-driven business cases for AI adoption, outlining expected outcomes, risks, and resource needs. Lead the deployment of AI tools and reengineer processes to fully integrate AI capabilities rather than simply automating outdated steps. Work across teams to ensure smooth implementation, proper training, and ongoing operational alignment.

Define consistent metrics to evaluate AI performance—such as error reduction, throughput gains, or labor efficiency—and build dashboards to monitor progress over time. Deliver measurable, sustained improvements in pilot areas, with documented results over a minimum six-month period. Report regularly to leadership on outcomes, challenges, and opportunities for scaling.

Create a reusable framework for assessing and rolling out AI solutions, including governance standards, internal playbooks, and training resources. Establish a formal process for capturing AI ideas company-wide and guide their evaluation and execution. Expand the program to new areas as results are validated.

Requirements

  • 5+ years in operations, process improvement, automation, or strategic initiatives within a fast-growing organization
  • Proven track record of delivering quantifiable gains in productivity, cost, or quality
  • Strong analytical skills, with experience defining KPIs and assessing ROI
  • Familiarity with AI platforms, workflow automation tools, and digital productivity systems
  • Ability to influence cross-functional teams and lead change without direct authority
  • Excellent communication skills, especially in presenting to senior leaders

Preferred Qualifications

  • Experience working in regulated or data-sensitive environments

Benefits

  • Employer-paid health insurance for you and your dependents
  • 401(k) plan with company match (or equivalent for non-U.S. roles)
  • Flexible paid time off
  • Regular in-person company events
  • Home office stipend
  • Ongoing support for remote and hybrid work models
Required Skills
AI toolsworkflow automationprocess transformationoperations optimizationstrategic initiativesproductivity systemsROI analysismetrics definitioncross-functional collaborationstakeholder influence AI toolsworkflow automationprocess transformationoperations optimizationstrategic initiativesproductivity systemsROI analysismetrics definitioncross-functional collaborationstakeholder influence
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About company
SentiLink
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. It builds the future of identity verification in the United States, replacing the status quo with solutions that are faster, smarter, and more accurate.
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Job Details
Department Other G&A
Category other
Posted 2 hours ago