About the Role
This role involves working directly with customers to implement, adapt, and support AI-powered systems in production settings, bridging technical development with client-specific needs.
Responsibilities
- Deploy AI-based software solutions at customer sites
- Collaborate with clients to understand operational workflows
- Customize AI models to meet specific business requirements
- Troubleshoot integration issues across platforms
- Translate technical capabilities into client benefits
- Work with engineering teams to relay field feedback
- Support data pipeline configuration for AI systems
- Ensure deployed systems meet performance standards
- Assist in defining success metrics for AI implementations
- Document technical configurations and client setups
- Lead onboarding sessions for new deployments
- Monitor system performance post-deployment
- Coordinate updates and version upgrades with clients
- Gather requirements for edge case handling
- Provide input on product roadmap based on field experience
- Maintain secure and compliant deployment practices
- Diagnose real-time model inference issues
- Partner with data scientists on model tuning
- Optimize AI system behavior in live environments
- Communicate technical constraints to non-technical stakeholders
Nice to Have
- Master’s degree in a technical discipline
- Prior experience in AI or machine learning startups
- Hands-on work with large language models
- Knowledge of Kubernetes or orchestration tools
- Experience in pre-sales engineering roles
- Familiarity with DevOps culture
- Client-facing technical role experience
- Background in industrial or operational domains
Compensation
Competitive salary with equity and benefits
Work Arrangement
Hybrid or remote with team collaboration expectations
Team
Part of an engineering team building AI-driven enterprise solutions
Why This Role Matters
AI systems require more than just development—they need real-world adaptation. This role ensures AI solutions work effectively in diverse operational contexts, making a tangible impact on how businesses use intelligent technology.
What to Expect
You’ll spend time both in the field and in the office, working hands-on with clients and internal teams. Expect fast-paced problem solving, direct client interaction, and the chance to shape how AI is applied in practice.
Available for qualified candidates
