Plano, United States of America Remote (City) Full-time $80,000 - $100,000

Critical Start is hiring an AI Content Engineer

About the Role

This role merges content creation with AI engineering to advance how cybersecurity knowledge is developed and shared. As an AI Content Engineer, you'll produce high-impact technical and marketing content while designing and refining AI-powered workflows that accelerate production without sacrificing precision.

What You’ll Do

  • Generate initial drafts using AI tools, then refine them through expert review and editorial oversight to ensure clarity and technical correctness
  • Develop white papers, technical briefs, case studies, data sheets, security reports, and promotional content that communicate complex ideas clearly
  • Create content for websites, blogs, email campaigns, social media, and multimedia presentations, including video scripts and visual assets
  • Translate advanced cybersecurity concepts—such as MDR, SIEM, EDR/XDR, threat detection, and incident response—into accessible language for varied audiences
  • Collaborate with security analysts, product teams, and technical specialists to validate content accuracy and strengthen thought leadership
  • Use AI design tools or coordinate with designers to produce presentations, infographics, and data visualizations that align with brand and technical standards
  • Build and manage AI-assisted content pipelines to improve speed and consistency while preserving editorial quality
  • Track performance metrics and continuously update content to maintain relevance, accuracy, and engagement
  • Maintain content calendars and ensure timely delivery across marketing initiatives

What We’re Looking For

  • Bachelor’s degree in Marketing, Communications, English, Journalism, Technical Writing, or a related field
  • At least 5 years of experience in technical writing, content marketing, or editorial roles, preferably in cybersecurity or IT security
  • Proven experience using AI writing platforms such as Claude, Jasper, or other generative AI tools for content creation and workflow enhancement
  • Strong writing, editing, and storytelling skills with a focus on technical precision
  • Ability to assess and improve AI-generated content for clarity, credibility, and alignment with subject matter expertise
  • Familiarity with CMS platforms, SEO principles, and digital publishing workflows
  • Project management skills to balance multiple deliverables in a fast-moving environment

Preferred Qualifications

  • Knowledge of cybersecurity operations, including SOC workflows, threat intelligence, and MDR services
  • Experience with design tools like Adobe Creative Suite or Canva
  • Familiarity with marketing automation systems such as HubSpot or Marketo
  • Background in creating data visualizations, infographics, or video-based storytelling
  • Relevant certifications in technical writing, content strategy, or AI-driven content development

Technology Environment

You’ll work with generative AI platforms, AI writing assistants, content management systems, SEO tools, design software, and marketing automation platforms to streamline content creation and distribution.

Work Environment

This is a hybrid position based in Plano, TX, with flexibility for partial remote work anywhere in the U.S. The workplace culture emphasizes trust, collaboration, and innovation, with a casual atmosphere that supports both individual focus and team engagement. Wellness, inclusion, and professional growth are central to how we operate.

Compensation & Benefits

The salary range for this role is $80,000 – $100,000 USD, with performance-based bonus potential. Benefits include comprehensive medical, dental, and vision coverage; employer-matched 401(k); life and disability insurance; unlimited paid time off; paid parental and military leave; employee assistance program; and wellness initiatives. Voluntary pet insurance and additional ancillary benefits are also available.

Our Commitment to Inclusion

We believe diverse perspectives strengthen our work. Our hiring process is built on equal opportunity, with no tolerance for discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or other protected characteristics. This principle applies to every stage of employment—from hiring to advancement.

Required Skills
Generative AIAI writing toolsContent Management SystemsDigital publishingSEOAdobe Creative SuiteCanvaHubSpotTechnical writingContent marketingCybersecurity content Generative AIAI writing toolsContent Management SystemsDigital publishingSEOAdobe Creative SuiteCanvaHubSpotTechnical writingContent marketingCybersecurity content
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About company
Critical Start

Critical Start delivers 24x7 AI-accelerated, human-validated detection, investigation and response across IT and OT to cut through noise, investigate real threats, and take trusted, SLA-backed action.

The company specializes in managed detection and response (MDR), digital forensics and incident response, managed vulnerability management, and vulnerability prioritization, serving as a comprehensive cybersecurity partner for enterprises.

  • Combines AI-assisted analysis with expert-led investigation to reduce noise and accelerate threat resolution
  • Offers contractual per-alert response SLAs with less than 60-minute Time-To-Respond (TTR)
  • Provides 24/7x365 SOC coverage with human-validated investigations
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Job Details
Department Marketing
Category other
Posted 2 hours ago