Openly is hiring an Agency Onboarding Associate to own the successful integration of new agency partners. You will guide agencies from initial onboarding to becoming fully credentialed and premium-producing, managing their performance and engagement throughout the critical first 90 days.
What You'll Do
- Manage agency onboarding and training for new agencies and agents within existing agencies.
- Drive meetings to set mutual growth & quality goals with agencies and track results.
- Consistently engage with agency partners and producers via scheduled check-ins and daily outbound calls.
- Leverage data within dashboards to keep agencies on track to perform in their first 90 days.
- Keep detailed records of mutual goals with agencies.
- Work alongside the existing ASM team to ensure appetite is well understood and state nuances are articulated during onboarding and education sessions.
- Track agency results with quoting, binds, Hearts, and other quality metrics that impact agency performance.
- Partner with Product & Shared Services team on feedback from the field.
- Objection handle with agencies on struggles and concerns during onboarding.
- Identify areas of growth opportunity within the agency in the first 90 days and manage a smooth handoff to the ASM in the market.
What We're Looking For
- Must be able to multitask and problem-solve.
- 2+ years of Property & Casualty insurance carrier experience with a strong background in sales.
- Strong organizational, negotiation, and value-based selling skills.
- Strong oral and written communication with the ability to manage large and small audiences, whether remote or in-person.
- A customer-centric mindset with the ability to quickly establish trust and credibility.
- Insurance product knowledge and the ability to gather additional knowledge rapidly.
- Proficiency with Microsoft and Google products along with experience working with a CRM.
Technical Stack
- Microsoft products
- Google products
- CRM
Team & Environment
You will work alongside the existing ASM team and partner with the Product & Shared Services team.
Benefits & Compensation
- Remote-First Culture
- Competitive Salary & Equity
- Comprehensive Medical, Dental, and Vision Plan Offerings
- Life and disability coverage including voluntary options
- Parental Leave - up to 8 weeks (320 hours) of paid parental leave
- 401K Company Contribution - Openly contributes 3% of the employee's gross income
- Work-from-home stipend - $1,500 allowance
- Annual Professional Development Fund: $2,000 per year
- Be Well Program - $50 per month
- Paid Volunteer Service Hours
- Referral Program and Reward
- Target Salary Range: $59,520 - $70,680 USD. Full Salary Range: $55,800 - $93,000 USD.
Work Mode
This is a remote position open to candidates in the United States.
Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law.



