ServiceNow is hiring an Advisory Solution Consultant - State and Local to be a hands-on technical consultant for our Public Sector team. In this role, you will directly support product sales as a technical and domain expert for Employee Workflows, developing and positioning solutions to achieve sales goals.
What You'll Do
- Support product sales as a technical and domain expert of a client-facing sales team.
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation.
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
What We're Looking For
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
- Ability to travel, as necessary.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Technical Stack
- ServiceNow platform
- Cloud software solutions
Team & Environment
You will be a member of the Solution Consulting team, supporting Core Business Services with a focus on Employee Workflows on the Public Sector, State and Local team. ServiceNow pursues the purpose to make the world work better for everyone and approaches distributed work with flexibility and trust.
Work Mode
This is a hybrid position based in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
