Responsibilities
- Quarterback the executive solution and deal strategy across a broad deal team with our largest customers.
- Develop, position, and present industry-specific solutions and articulate how customers will realize the value of those solutions during sales cycles.
- Drive revenue growth of your business as an industry, functional and technical expert.
- Lead solution strategy and deal strategy at an account level across a broad deal team.
- Develop and maintain executive (C-Level) and line of business (Director level) customer relationships.
- Lead discovery to clearly define customer challenges.
- Deliver best-in-class solution demonstrations and presentations to align the value of our solution with customer needs.
- Articulate how customers will adopt our solution to realize the value of their investment.
- Continuously learn about product innovations.
- Act as an industry thought leader.
- Provide feedback to product development on how we can innovate our products to drive greater value to customers.
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 7+ years of solution consulting or sales engineering experience.
- Proficiency in leading SaaS solutioning and sales in enterprise accounts.
- Experience working in a team-based, hyper-growth environment.
- Sales acumen, to drive best-practice sales execution with your sales counterpart.
- Proficient in building strong trust relationships with decision-makers and senior VP-level budget owners.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
Nice to Have
- Experience with the ServiceNow platform a plus.
- Experience in the Retail and Hospitality industry a plus.
- Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus.
- Experience advising on delivery and value realization post-sale a plus.
Team
Structure: Core Enterprise Solution Consulting team
