ServiceNow is looking for an Advisory Solution Consultant, Employee Workflows to support solution sales by providing deep platform expertise and solution positioning during sales cycles. You will guide revenue for products in collaboration with Sales, Product Management, and executives.
What You'll Do
- Assist the greater SC organization with discovery and qualification of sales opportunities with new and existing customers.
- Provide deep knowledge, expertise, and thought leadership in support of the capabilities of the ServiceNow platform.
- Deliver product demos using compelling story telling based on business outcomes.
- Execute hands on workshops in a variety of scenarios to customers based on existing sales opportunities.
- Assist and educate your sales and solution consulting counterparts on the value of our solutions and guidance around validation of value.
- Develop assets that can be used by the greater organization such as demos, use cases, stories, and competitive assets.
- Support product sales as a technical and domain expert of a client-facing sales team.
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation.
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
What We're Looking For
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
- Willingness to travel, as necessary.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Technical Stack
- ServiceNow platform
- Cloud software solutions
Team & Environment
Member of the Solution Consulting team, supporting Employee Workflow Solution Sales.
Work Mode
This is a hybrid role open to candidates in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
