Responsibilities
- Convince customer / prospect to take advantage of the ServiceNow IT Asset Management & Enterprise Asset Management suite to solve business and technical problems preventing them from achieving their goals
- Inspire with an innovative mindset providing guidance on the future of our ITAM & EAM solutions.
- Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.
- Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.
- Spread the word and educate about ServiceNow technology and industry trends through public, customer and marketing events such as user conferences, webinars, executive briefings etc.
- Be the voice of the customer and provide field feedback to help product management and engineering teams to shape the roadmap and to better help our customers.
- Be the go-to person in the region for market trends and competitive analysis with special skills on differentiation for our ITAM solutions.
- Be the trusted advisor for our ITAM/EAM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.
Requirements
- Lifelong learner passionate about building trustful business relationships
- Great communication and presentation skills including technical and business concepts
- Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels
- Ideally solution consulting and/or presales background in datacenters domains with understanding and hands-on experience with related tools and processes
- Experience installing, configuring, customizing and integrating technologies from various domains such as Cloud, DevOps, Monitoring, Automation, etc.
- Ability to create and influence enterprise architectures in large organizations
- Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
- Travel as needed
Nice to Have
- Experience with concepts like Public or Private Cloud, Machine Learning, AIOps, …
- Scripting knowledge is a plus.
Work Arrangement
Hybrid
Team
Structure: Specialist Consulting Team
Additional Information
- Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
- Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
- Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
