This role provides technical leadership during sales cycles, supporting solution positioning for enterprise platforms. The individual partners with sales and product teams to understand client challenges, align technology capabilities, and influence product direction to meet market demands.
Responsibilities
- Act as a technical authority within sales teams, advising clients across industries on solution fit and implementation strategy
- Conduct discovery sessions to identify business pain points and deliver tailored product demonstrations that address specific needs
- Build trusted relationships with client stakeholders to guide long-term digital transformation initiatives
- Lead strategic planning with key accounts, including roadmap alignment and outcome-based agreements
- Gather and communicate customer feedback to product teams to influence future enhancements
- Collaborate with peers to share best practices, reusable assets, and improve team effectiveness
- Maintain awareness of competitive offerings and market trends to position solutions effectively
- Participate in marketing events such as executive briefings, trade shows, and user groups
Requirements
- Experience integrating AI into workflows, decision processes, or problem-solving, including use of AI tools or automation
- Over 10 years of experience in pre-sales consulting or sales engineering roles
- Strong technical background with cloud-based software platforms or the ServiceNow ecosystem
- Proven ability to collaborate with product management, marketing, partners, and services teams
- Skills in pipeline development and coordination with sales teams to drive execution
- Willingness to travel as required
Tech Stack
ServiceNow platform, Cloud software solutions, AI-powered tools, Workflow automation tools
Benefits
- Equity grants, where applicable
- Incentive and variable compensation plans
- Competitive On Target Earnings (OTE) structure
- Comprehensive health insurance options
- Flexible spending accounts for healthcare and dependent care
- 401(k) retirement plan with company matching contributions
- Employee Stock Purchase Plan (ESPP)
- Matching charitable donations
- Flexible time-off policy
- Family leave programs
Compensation
Base pay range of $151,875 - $250,575. Includes equity (when applicable), variable/incentive compensation, and a competitive On Target Earnings (OTE) structure.
Work Arrangement
Hybrid model with primary location in San Diego, California, and other assigned sites. Work persona (flexible, remote, or office-based) determined by role and location. Distributed work model supported with flexibility and trust.
Team
Member of the Solution Consulting team, collaborating closely with Sales, Product Management, and executive leadership. Team size and reporting structure not specified.
- Innovation
- Collaboration
- Diversity and inclusion
- Trust and flexibility in work environment
- Purpose-driven mission to improve how organizations function
Additional Information
- Work personas (flexible, remote, or office-required) are assigned based on role and location
- Distance between residence and assigned office may be verified via third-party service for eligibility
- Equal opportunity employer: evaluates all applicants without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity, veteran status, or other protected categories
- Accommodations available for candidates needing support during the application process
- Export control approval may be required for roles involving controlled technology
- Employment is contingent upon obtaining necessary export licenses or approvals
Not specified
