About the Role
This role involves working closely with technical decision-makers to drive successful adoption of the platform through architectural guidance, solution design input, and hands-on support during critical project phases.
Responsibilities
- Collaborate with technical stakeholders to understand business requirements and system landscapes
- Provide expert advice on platform integration and process automation patterns
- Support the design and implementation of scalable, maintainable solutions
- Assist in troubleshooting complex technical issues during deployment
- Engage in pre-sales technical discussions to clarify solution fit and capabilities
- Translate customer needs into actionable technical recommendations
- Lead proof-of-concept initiatives and technical validation exercises
- Work alongside engineering teams to relay field insights and feature requests
- Deliver training sessions and knowledge transfer workshops
- Ensure alignment between customer goals and platform best practices
- Document solution designs and architectural decisions
- Promote observability, resilience, and security in deployed systems
- Advise on migration strategies from legacy process engines
- Monitor project health and proactively identify risks
- Serve as a trusted advisor throughout the customer lifecycle
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid role with flexibility to work remotely and travel as needed
Team
Part of a global team focused on customer technical enablement and platform adoption
Why This Role Matters
- You will play a key role in ensuring customers achieve measurable value from their technology investment
- Your input will shape how organizations implement automation at scale
- Opportunities exist to influence product direction through direct customer feedback
What We Value
- Practical problem-solving over theoretical discussions
- Customer success as the primary measure of impact
- Continuous learning and technical curiosity
Not applicable for this position
