Join Canada Life as an Administrative Assistant within our Disability Management Services Office (DMSO) in Montreal. You will provide essential administrative support for the team, handling day-to-day functions related to disability claimants. As part of a leading company, your work will contribute directly to improving the well-being of Canadians.
What You'll Do
- Process emails and perform data entry
- Identify and index documents related to claims
- Update databases of claimants, providers, and suppliers
- Handle routine telephone inquiries
- Process claims for the reimbursement of medical expenses
- Process, scan, and distribute mail and prints
- Communicate with claimants or external providers by phone or in writing
What We're Looking For
- Bilingualism (fluent in French and English) is required to serve clients in both languages
- Excellent customer service skills
- Proficient user of MS Office, including Outlook, Word, and Excel
- Strong typing and data entry skills
- Precision and attention to detail
- Ability to work in a fast-paced environment with changing priorities
- Teamwork oriented
- Well-developed organizational and time management skills
- Ability to obtain a Reliability Status Security Clearance as a condition of employment
Technical Stack
- MS Office: Outlook, Word, Excel
Team & Environment
You will be part of the Disability Management Services Office (DMSO) team in Montreal.
Benefits & Compensation
- Annual salary range: $38,000.00 minimum - $51,300.00 maximum
- An inclusive, accessible environment where all employees feel valued, respected, and supported
- A workplace where your background, perspectives, and talents shape future success
- A diverse and inclusive environment where your career and well-being are championed
Work Mode
This is a hybrid position based in Montreal.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our communities.
