Position Summary
Under the guidance of the AR, Collections & Automation Manager and in partnership with the Senior Accounts Receivable (A/R) Specialist, this role is responsible for performing full-cycle A/R functions in a fast-paced, high-volume environment. Key responsibilities include cash application, credit card processing, account reconciliations, issuing sales tax credits and customer refunds, handling account adjustments, monitoring hold queues, resolving discrepancies, running credit reports, and communicating with customers via email as needed. Success in this role requires strong prioritization skills, a solutions-oriented mindset, and the ability to work efficiently in a highly transactional setting.
Job Details
Work Setup: Work from home
Schedule: Monday to Friday, 8:00 AM – 5:00 PM PST
Holidays: US Holidays
Essential Duties & Responsibilities
Cash Receipts & Adjustments
Process and apply cash receipts to customer accounts
Handle refunds, adjustments, sales tax credits, and other credit memos
Post approved monthly rebate credits
Review and apply account credits when appropriate
Investigate discrepancies, reconcile customer accounts, and prepare approved adjusting invoices or credit memos
Respond to incoming emails related to Accounts Receivable
Other A/R Functions
Process credit card payments, reconcile processor data, update ERP transactions, and send customer confirmations as needed
Review and send customer A/R statements
Assist in collection functions as directed
Assist with processing customer credit applications
Support other A/R tasks as needed
Support various accounting projects and perform other duties as assigned
Qualifications
Bachelor’s degree in Business, Accounting, or a related field preferred
3-5 years of Accounts Receivable experience, preferably in a high-volume or transactional environment
Experience with cash applications, credit memos, credit card processing, and account reconciliations
Familiarity with ERP/accounting systems and ability to log issues or process transactions accurately
Confident using Excel, Word, Outlook, and PDF/Adobe applications for daily tasks.
Strong attention to detail and accuracy in handling financial data
Excellent organizational and time-management skills
Strong problem-solving abilities with the ability to investigate and resolve discrepancies independently
Effective communication skills for interacting with customers and internal teams
Ability to prioritize tasks in a fast-paced, deadline-driven environment
Apply on company website Eastwood Quezon City, PH Remote (Country) Full-time