The Accounts Receivable Analyst plays a key role in maintaining accurate financial records and ensuring timely collections within a global shared service environment based in Liverpool, Speke. You will manage core receivables functions including cash posting, customer account reconciliation, and follow-up on overdue balances, working across CSL’s major business divisions to support financial integrity and operational efficiency.
Key Responsibilities
- Generate and analyze accounts receivable aging reports to monitor outstanding balances and identify delinquent accounts
- Investigate and resolve payment discrepancies, including customer-initiated deductions and remittance errors
- Apply customer payments accurately according to remittance details, adhering to established policies
- Coordinate with internal teams such as Sales and Customer Service to address payment issues and escalate unresolved matters
- Engage with external collection agencies when necessary to recover overdue funds
- Prepare detailed reports on collections trends and root causes of customer disputes to support process enhancements
- Process approved account write-offs and manual credit adjustments in compliance with procedures
- Respond to customer inquiries and support ad hoc requests from finance, audit, and operations teams
- Contribute to continuous improvement initiatives and special projects aimed at increasing accuracy and efficiency
Qualifications and Experience
- Minimum of two years of experience in accounting, with direct exposure to accounts receivable, cash application, and collections processes
- Fluency in French is required to support international communication
- Strong problem-solving skills with the ability to navigate complex or unclear financial situations
- Proven interpersonal abilities, with experience collaborating across departments and influencing outcomes
- Demonstrated focus on results, with effective prioritization and decision-making capabilities
- Experience in a global, scientific, or pharmaceutical environment is preferred
Work Environment
This hybrid role requires on-site presence in Speke, Liverpool, from Monday to Wednesday, with flexibility for remote work on other days. The organization promotes a culture grounded in inclusion, empathy, and innovation, where diverse perspectives are valued and employees are encouraged to grow. As an Equal Opportunity Employer, accommodations are available for qualified applicants with disabilities. Well-being resources and inclusion initiatives support a positive, collaborative workplace.
