KSM Business Services, Inc. is hiring an Accounting Services Manager

KSM Business Services, Inc. is looking for an Accounting Services Manager to manage client accounting services, supervise staff, and ensure the quality and timely delivery of client engagements. As an employee-owned firm since 2001, we offer a collaborative culture where you'll build relationships and improve processes within our Outsourced Financial Accounting Services (OFAS) practice.

What You'll Do

• Develop and strengthen long-term relationships with clients.
• Work with Directors to schedule client jobs, monitor them for timeliness and budget, quickly identify issues, and find solutions.
• Review work in process and perform billing on assigned jobs.
• Supervise, train, and assist OFAS associates with client accounting services, including preparing workpapers, entering transactions, performing monthly financial statement reconciliations, and preparing client correspondence.
• Review and perform all client work to ensure accuracy and compliance with the scope of the engagement.
• Identify out-of-scope work and communicate with the client before commencing such work.
• Adopt, champion, and improve OFAS standard processes and procedures.
• Maintain and ensure internal compliance of OFAS standard processes and procedures, as well as any client-directed processes.
• Manage unexpected and sometimes urgent client matters as they arise.
• Ensure on-time delivery for internal and external deadlines.
• Recommend opportunities for improvement of client processes.
• Run custom financial reports on a regular basis at the request of internal or external customers.
• Prepare client KPIs and other management reports.
• Handle budgeting and forecasting projects as needed by the client.
• Serve as direct contact with 3rd-party vendors for routine client account and support matters.
• Serve as liaison between the client and the tax team to assist in information gathering.
• Have a clear understanding of the firm's and OFAS practice policies and procedures and a general knowledge of firm products and services to offer value-added services to the client.

What We're Looking For

• 5-7 years accounting services experience related to financial statement reconciliations including accounts payable, accounts receivable, payroll, and month-end financial statements/general ledger through trial balance.
• 2-3 years of experience managing staff.
• Knowledge and experience with various software packages, with the ability to easily learn new applications.
• Attention to detail with the ability to multitask with ease and professionalism across a variety of industries in a fast-paced environment.
• Project management skills with the ability to manage unexpected and urgent client matters.
• Strong interpersonal, relationship building, and coaching skills, with the ability to motivate and manage staff.
• Client-centric approach to all matters.
• Team player approach to allow for cross-functional assignments.
• Excellent verbal and written communication skills via telephone, video, and email.
• Unrelenting commitment to client satisfaction.
• Ability to maintain confidentiality when working with confidential client matters.
• Adapts easily to learning new software applications and demonstrates proficiency with core applications.
• Efficient transaction entry with average or above-average data entry time realizations and rates of accuracy.
• Able and willing to learn and use new technology software skills efficiently.

Nice to Have

• Bachelor’s degree in accounting or finance.

Technical Stack

• QuickBooks Online
• QuickBooks Desktop
• Bill.com
• Microsoft Office applications including Teams
• Various payroll providers

Team & Environment

You'll be part of the Outsourced Financial Accounting Services (OFAS) practice and work directly with Directors.

Company Culture

• Employee-owned since 2001, giving every team member a stake in collective success.
• Culture of collaboration, curiosity, and excellence where new ideas are welcomed and different perspectives are valued.
• Focus on supporting people, challenging them, and giving them freedom to do their best work.
• Workplace where career and personal life can thrive together, with flexibility to manage time.
• Resources and support to help employees grow in the direction that's right for them.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category.