Responsibilities
- Assume primary lead for the client upon client acceptance of proposal
- Maintain and manage business opportunities with existing clients
- Development of client agendas and slide presentations
- Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
- Review and forward status/contact reports to client after each client contact
- Develop project briefs and scope of work for clients and internal team members
- Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
- Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
- Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
- Function as internal team leader ensuring all members of the team work together smoothly and effectively
- Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels
- Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable
- Execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report
- Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
- Identify opportunities for organic growth within assigned accounts
- Develop proposals, budgets, and reconciliations
- Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
- Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
- Provide periodic budget status updates and communication with client
- Adheres to PhRMA, FDA, OIG and ACCME guidelines
- Demonstrate ownership and accountability for all agency procedures and workflow
- Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
- Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
- Contribute original ideas for tactical planning within assigned accounts
Work Arrangement
Hybrid
Team
Structure: Cross-functional project teams
Additional Information
- Ability to work central time hours
- Adheres to PhRMA, FDA, OIG and ACCME guidelines
