Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk.
Identify growth opportunities and develop your portfolio by adding new business opportunities.
Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
Develop strong relationships with your clients that will shape their business travel programmes.
Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
Effectively prioritise your time in order to maximise impact in key business areas.

Dutch Native speaker and fluent in English (C1)
Previous work experience within the Benelux market
Account management or customer success previous experience is required.
Outstanding presentation & communication skills and the ability to build deep relationships.
Great prioritisation and time management skills.
Result oriented mindset while keeping customer satisfaction as your top priority.
Great ability to analyse and translate data for your customers.

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support

Hybrid — London, Boston

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.
We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day.

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.
Please submit your resume in English if you choose to apply.
Do not forget to submit an updated portfolio and/or resume.

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page.
We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal.
If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters.
We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
This role requires you to be based within commuting distance of our hubs.
English is the official language at the office.
Submit your resume in English.
Submit an updated portfolio and/or resume.

Perk is hiring an Account Manager SMB - Benelux & Nordics