About the Role
This role is responsible for managing and expanding client relationships in the publishing industry, focusing on subscription-based products. The ideal candidate will combine consultative selling with strategic account management to meet revenue targets and enhance customer satisfaction.
Responsibilities
- Identify new sales opportunities within existing publishing accounts
- Maintain regular communication with key decision-makers at client organizations
- Deliver product demonstrations tailored to client workflows
- Collaborate with internal teams to address client-specific requirements
- Negotiate contract terms and renewals
- Track and report on sales performance metrics
- Develop account plans to increase product adoption
- Respond to client inquiries in a timely manner
- Stay informed about industry trends in publishing
- Support onboarding for newly acquired clients
- Gather client feedback to inform product improvements
- Manage subscription upsells and cross-sells
- Coordinate with legal and finance teams during contract processes
- Attend industry events and conferences as a representative
- Ensure compliance with licensing agreements
- Maintain accurate CRM records
- Escalate technical issues to appropriate support teams
- Provide input on pricing strategies
- Monitor client usage patterns to identify risks or opportunities
- Conduct quarterly business reviews with key accounts
- Drive adoption through training and best practice sharing
- Resolve billing disputes in coordination with finance
- Maintain knowledge of competitive offerings
- Support the development of case studies and success stories
- Assist in the creation of customized proposals
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid
Team
Sales and client success team
Why Join Us
- Work in a growing company at the intersection of data and publishing
- Opportunity to shape client strategy in a specialized market
- Collaborative culture with an emphasis on professional development
- Access to training and resources for career advancement
- Innovative products that solve real industry challenges
What We Offer
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Flexible work schedule within hybrid framework
- Professional development stipend
Not available
