About the Role
The role involves managing key client accounts, identifying growth opportunities, and ensuring customer satisfaction through consistent communication and tailored solutions.
Responsibilities
- Oversee a portfolio of existing clients across the northern UK
- Build and maintain strong, long-term relationships with stakeholders
- Identify opportunities to expand business within current accounts
- Collaborate with internal teams to deliver client-specific solutions
- Monitor client performance and satisfaction metrics
- Prepare and present regular account reviews
- Act as the primary point of contact for client inquiries and escalations
- Support onboarding and on-going engagement of new clients
- Track and report on account activity and sales progress
- Ensure timely renewal of contracts and services
- Coordinate with technical and support teams to resolve issues
- Stay informed about market trends and client industry developments
- Contribute to strategic planning for key accounts
- Assist in the development of client-specific marketing initiatives
- Maintain accurate records in the CRM system
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid working model with regional travel required
Team
Part of a regional sales team focused on client retention and growth
Why This Role Matters
This position plays a critical role in maintaining client loyalty and driving sustainable revenue by ensuring services meet evolving needs and deliver measurable value.
What We’ll Do Together
You’ll work closely with clients to understand their goals, align solutions, and support long-term success through regular check-ins, performance reviews, and strategic planning sessions.
Not available for this position
