Deliveroo is looking for an Account Manager based in Livorno to build and manage strategic relationships with restaurant brands across the Italian market. In this role, you will use data-driven insights to lead partner growth, reporting to the Regional Manager as part of our mission to transform the way people shop and eat.
What You'll Do
- Manage a portfolio of restaurant brands with a focus on building lasting relationships.
- Monitor and analyse partner performance, share insights, and identify opportunities for improvement.
- Negotiate contract terms and conditions to improve supply quality, financial performance, and consumer value proposition.
- Plan portfolio strategy to increase performance, financials, and loyalty, impacting both absolute and relative metrics like market share.
- Control perimeter P&L by identifying opportunities and risks.
What We're Looking For
- At least 3 years of experience in account management or sales.
- P&L knowledge and negotiation skills.
- Experience creating long-term relationships.
- Demonstrated experience using tools and related project management applications to guide best practice.
Nice to Have
- Experience in Horeca, restaurants, or the food market.
- Fluency in English.
Team & Environment
You will be part of the Account Management team, working closely with other internal departments such as marketing, operations, and product, and reporting to the Regional Manager. Deliveroo values autonomy, ownership, and moving fast.
Benefits & Compensation
- Healthcare
- Well-being benefits
- Parental leave
- Pensions
- Generous annual leave allowances, including time off to support a charitable cause.
Work Mode
This role operates in Livorno, Italy, on a local-city work mode.
We are committed to diversity, equity and inclusion in all aspects of our hiring process and will make adjustments to ensure an equitable opportunity to succeed.
