Lead key client relationships as the primary point of contact for a portfolio of established OEM accounts, guiding strategic initiatives and ensuring alignment between client goals and service delivery. Build trust through consistent communication, proactive support, and deep understanding of customer needs.
Drive Revenue and Account Growth
Develop and implement customized account plans to exceed sales targets and increase customer lifetime value. Identify upsell and cross-sell opportunities by analyzing client roadmaps and aligning technical capabilities with evolving requirements. Lead the full sales cycle—from initial outreach to contract negotiation—ensuring clarity, competitiveness, and timely closure.
Strategic Planning and Market Insight
Conduct regular business reviews to assess performance, uncover emerging needs, and adjust strategies accordingly. Stay informed about industry trends, competitor activity, and market shifts to anticipate challenges and position solutions effectively. Use data analysis and forecasting tools to maintain accurate sales pipelines and reporting.
Collaboration and Project Support
Act as the internal advocate for clients, working closely with engineering, production, logistics, and quality teams to ensure smooth project execution. Facilitate timely resolution of issues and support post-sales service to maintain high satisfaction. Translate technical details into clear business value for stakeholders at all levels.
Qualifications and Requirements
- Bachelor’s degree in engineering, business, or marketing, or equivalent professional experience
- 3–5+ years in account management or B2B sales, preferably in plastics or OEM manufacturing
- Proven success in winning new business and expanding existing accounts
- Strong analytical, negotiation, and communication skills
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Ability to interpret technical data and collaborate across disciplines
- Willingness to travel up to 20% to client sites and industry events
Work Environment
This role operates in a hybrid model with regular field engagement. Travel includes visits to client locations, production facilities, and trade events. Candidates must be authorized to work full-time in the country of the job posting without sponsorship, though limited visa support may be considered based on business needs.
