About the Role
This role is responsible for managing client accounts within the Google Marketing Platform ecosystem, delivering performance insights, coordinating cross-functional teams, and driving client satisfaction through strategic support and operational excellence.
Responsibilities
- Manage client relationships for digital advertising platforms
- Serve as primary contact for client inquiries and strategic discussions
- Monitor campaign performance across digital channels
- Deliver regular reporting and performance analysis
- Coordinate with internal teams to execute client campaigns
- Identify opportunities for campaign optimization
- Ensure timely delivery of client deliverables
- Maintain accurate client documentation
- Support onboarding of new client accounts
- Track and report on key performance metrics
- Escalate technical issues to appropriate teams
- Facilitate client meetings and presentations
- Stay updated on platform changes and industry trends
- Collaborate with sales teams during renewals
- Manage client expectations and timelines
- Troubleshoot campaign discrepancies
- Provide input on client strategy development
- Ensure compliance with platform policies
- Maintain communication logs and account notes
- Support audit requests and data validation
- Coordinate training sessions for client teams
- Assist with campaign forecasting and planning
- Respond to client change requests promptly
- Maintain service level agreements
- Contribute to process improvement initiatives
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Part of a global digital marketing team focused on client success
What We Offer
- Opportunities for professional development
- Inclusive and collaborative work culture
- Exposure to global clients and campaigns
- Flexible working arrangements
- Health and wellness benefits
Application Process
- Submit resume and cover letter
- Initial screening call
- Team interview and case study
- Final interview with leadership
- Offer and onboarding
Available for qualified candidates
