About the Role
This role is responsible for managing key customer accounts, expanding existing relationships, and achieving sales targets through strategic planning and consultative engagement.
Responsibilities
- Manage and grow a portfolio of client accounts
- Identify new sales opportunities within existing customers
- Develop and execute account growth strategies
- Serve as the primary point of contact for assigned clients
- Collaborate with internal teams to deliver customer solutions
- Conduct regular business reviews with clients
- Negotiate contracts and renewals
- Track and report on account performance metrics
- Maintain accurate customer data in CRM systems
- Ensure customer satisfaction and retention
- Coordinate technical support when needed
- Stay informed about product updates and enhancements
- Represent customer feedback to internal stakeholders
- Drive cross-selling and upselling initiatives
- Respond to client inquiries in a timely manner
- Prepare sales forecasts and pipeline reports
- Align customer goals with company offerings
- Manage customer onboarding processes
- Support marketing initiatives for key accounts
- Participate in customer events and meetings
- Monitor contract expirations and initiate renewals
- Escalate critical issues to appropriate teams
- Maintain knowledge of industry trends
- Ensure compliance with licensing and agreements
- Work closely with channel partners when applicable
Compensation
Competitive base salary plus commission structure
Work Arrangement
Hybrid work model with office and remote options
Team
Part of the sales organization reporting to a regional sales director
Why This Role Matters
This position plays a critical role in maintaining long-term customer success and driving recurring revenue through trusted relationships.
What We Offer
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- A collaborative culture focused on innovation and customer impact.
Not available for this position
