London On-site Employment GBP 50,000 – 95,000 / year

iBanFirst is hiring an Account Manager (FX & Payments)

Responsibilities

  • Manage and grow a portfolio of SME and mid-market clients, maximising revenue and ensuring strong retention
  • Quote prices on spot and forward transactions, providing clients with best-value execution and hedging solutions as well as broader treasury services
  • Share market insights and economic perspectives with clients to position yourself as a trusted advisor on FX markets
  • Cross-sell and upsell across the iBanFirst product suite
  • Collaborate with the Sales team to support new business and smooth client onboarding
  • Work with Compliance and Due Diligence teams to ensure accounts are up to date
  • Coordinate with Treasury, Risk, and Settlements teams to guarantee seamless trade execution
  • Meet weekly and monthly activity targets and revenue KPIs

Requirements

  • 2 to 4 years of experience in FX, international payments, or financial services in a B2B client-facing role
  • Proven track record managing client relationships and driving revenue
  • Strong FX knowledge: comfortable quoting spot and forward transactions, full understanding of the yield curve and its impact on forward pricing
  • Market awareness: you follow macroeconomic news, geopolitical developments, and their impact on FX markets — clients expect you to be their eyes and ears
  • Outstanding communication skills: polished, articulate, and confident across phone, email, and in-person interactions
  • High energy and positive presence: you light up the room, bring enthusiasm to every client call, and thrive in a fast-paced environment
  • Sales mindset: you're proactive, persuasive, and naturally look for opportunities to deepen client relationships
  • Comfortable with technology and its application in corporate FX functions.
  • Comprehensive understanding of compliance and risk frameworks
  • Fluent English (full professional proficiency required)

Nice to Have

  • Experience in a fintech, payments company, or FX brokerage is strongly preferred

Benefits

  • Permanent contract
  • Pension scheme
  • Private health insurance
  • Vitality membership — 50% off gym memberships and exclusive health perks
  • £100/month lunch contribution (Deliveroo, 5 days a week)
  • Participate in company-wide events, team offsites, and social activities

Work Arrangement

On-site

Team

Team size: 6. Structure: UK dealing team of 6 people, including 3 Account Managers and 3 Partnership Account Managers, working hand-in-hand with a growing Sales team of FX Sales Executives.

Additional Information

  • Be part of a true pan-European FX player present in 14 markets — a unique network to serve international businesses
  • Work with a market-leading product suite, including innovative instruments like the Dynamic Forward
  • Collaborate with colleagues across European offices, with opportunities to visit other cities and work with AMs from across the network
  • Join a young, energetic, and ambitious team at a pivotal moment of UK growth (targeting 30–40% per year)
  • This isn't just a job — it's a launchpad for a high-growth FX career in one of Europe's most ambitious fintechs.
About company
iBanFirst

At iBanFirst, we're on a mission to break down the barriers that have long held back small and medium-sized businesses from trading globally. That's why we're passionate about setting a new standard for cross-border transactions and creating a future where borders are not barriers, but gateways to new opportunities.

iBanFirst provides a next-generation cross-border payment experience that combines a powerful platform and the support of the best FX experts. With iBanFirst, executives and finance teams have direct access to currency markets. They can hold, collect and send funds in over 25 currencies, as well as being able to develop custom currency risk management strategies.

As a regulated payment institution, iBanFirst is authorised to operate throughout the European Union. The company processes more than 2.5 billion euros worth of transactions monthly and serves over 10,000 clients worldwide.

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Job Details
Department Account Management
Category other
Posted a month ago