About the Role
This role is responsible for growing revenue from existing clients by identifying expansion opportunities, deepening relationships, and delivering tailored solutions that align with client goals.
Responsibilities
- Identify and pursue revenue growth within current customer accounts
- Build and maintain trusted relationships with client stakeholders
- Collaborate with internal teams to deliver client-specific solutions
- Present product enhancements and new offerings to clients
- Track and report on account performance and expansion metrics
- Respond to client inquiries and support requests in a timely manner
- Understand client business objectives to align service offerings
- Lead renewal discussions and contract negotiations
- Monitor customer satisfaction and proactively address concerns
- Coordinate with technical teams during onboarding and implementation
- Deliver regular business reviews to key accounts
- Maintain accurate records in the CRM system
- Stay informed about industry trends and competitive landscape
- Advocate for client needs internally
- Drive adoption of additional features and services
- Support the resolution of service delivery issues
- Participate in strategic planning for account growth
- Meet or exceed assigned sales targets
- Ensure compliance with contractual agreements
- Gather client feedback to inform product development
Nice to Have
- Experience selling software solutions to enterprise clients
- Familiarity with subscription-based pricing models
- Background in customer success or technical sales
- Knowledge of spa, salon, or fitness software platforms
Compensation
Competitive base salary plus uncapped commission
Work Arrangement
Hybrid
Team
Sales team focused on client growth and retention
Why This Role Matters
This position plays a critical part in scaling customer value and driving sustainable revenue growth through strategic account development.
What You’ll Do
Work closely with clients to understand evolving needs, recommend product expansions, and ensure successful adoption of new features.
Growth Opportunities
High performers have clear paths to leadership roles within the sales organization based on performance and impact.
Our Culture
We value accountability, collaboration, and innovation in delivering exceptional client outcomes.
Location Flexibility
This role supports candidates based in Dallas, Chicago, or Phoenix with hybrid work options available.
Not specified
