Keeper Security, Inc. is hiring an Account Manager, EMEA (Bilingual) to grow revenue within an established client base using our industry-leading cybersecurity solutions. This is a hybrid position for candidates near Cork, Ireland, or fully remote for those living further away.
What You'll Do
- Carry a revenue quota to meet or exceed sales targets within assigned accounts.
- Provide strong interactions with customers at the Senior Management level and form relationships with C-level contacts.
- Work with clients to negotiate contract renewals, cross-sells, and upsells.
- Establish client business and technical goals via technical and Quarterly Business Reviews.
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, and close deals.
- Advise customers on best practices for securing their business against password-related breaches.
- Proactively manage the success of a portfolio of assigned customers to deliver consistent value across the entire lifecycle.
- Understand and navigate account procurement practices to negotiate licensing contracts.
- Resolve customer issues, alone and through collaboration with other Keeper Security teams.
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication.
- Become a Keeper Security product expert for your customers.
- Drive customer advocacy in the form of references, referrals, and case studies.
- Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk.
- Participate in the evolution of Keeper Security’s own Account Management programs and processes.
- Contribute towards the development of a strong team environment by upholding high work standards.
What We're Looking For
- 3+ years of experience in full cycle SaaS sales or Account Management with a focus on upselling and expansion.
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support.
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise.
- Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives.
- Unrivalled sense of autonomy, ownership, and dedication to helping customers realise their intended value.
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver.
- Aptitude for learning software; strong with business applications.
- Ability to manage multiple priorities while maintaining strict attention to details.
- Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations.
- Working knowledge of Salesforce.com.
Nice to Have
- Undergraduate degree preferred (BA/BS).
- Experience working in IAM industry is a plus.
Team & Environment
Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists.
Benefits & Compensation
- Onsite lunches
- Private healthcare (no wait period)
- Pension contribution (no wait period)
- Sick Pay
- Bike-to-Work Scheme (if local)
Work Mode
This is a hybrid position for those near Cork, Ireland, or fully remote for those living further away.
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
