San Francisco, CA Hybrid Full-time USD 100,000 – 160,000 / year

Hike Medical is hiring an Account Manager (Clinical)

Responsibilities

  • Run platform demos for SDR-sourced and inbound leads and convert them.
  • Get the deal signed and quarterback a clean handoff to Customer Success.
  • Own the commercial relationship and revenue target for a full book of active accounts.
  • Identify and close growth opportunities within existing accounts through upsell, expansion, and product adoption.
  • Re-engage practices when order volume dips or accounts are at risk.
  • Maintain deep, active relationships with practice owners and lead practitioners.
  • Leverage clinic relationships to generate referrals into new practices.
  • Maintain an accurate view of the full book in HubSpot including pipeline, health, expansion, and revenue trajectory.
  • Forecast reliably based on account data.
  • Feed field insights back to Sales, Product, and Marketing on commercial dynamics.

Requirements

  • 4–10 years of clinical sales or account management experience, ideally selling into independent medical practices, DME suppliers, O&P labs, or adjacent clinical settings.
  • Proven ability to run a full commercial cycle from demo through close and own a book of accounts post-signature for growth and expansion.
  • Comfort with the commercial dynamics of small clinical businesses: billing workflows, reimbursement structures, practice economics, and decision-making in owner-operated practices.
  • Track record of growing revenue within an existing book through upsell, expansion, and referral generation.
  • Strong relationship-building skills across all levels of a practice, from front desk to physician owner.
  • Highly organized with a real system for managing accounts at multiple lifecycle stages simultaneously.

Benefits

  • Competitive base salary + uncapped commission tied to account revenue
  • Equity in a high-growth, VC-backed company
  • Full medical, dental, and vision coverage
  • $15K relocation bonus if needed
  • Daily collaboration with the founding team and senior leadership out of Boston's Seaport
  • Free custom insoles

Work Arrangement

Hybrid — San Francisco, CA (Rincon Hill office), Boston, MA (Seaport)

Additional Information

  • Relocation bonus of $15K available if needed
  • Free custom insoles provided
  • Daily collaboration with founding team and senior leadership
About company
Hike Medical
Hike Medical is building the defining company in musculoskeletal care. We sit at the intersection of AI, robotics, and healthcare, operating across three product lines: a proprietary AI-vision platform that turns a 30 second web-based foot scan into custom 3D-printed orthotics, an AI agent platform that automates the entire DME workflow from pre-visit processing to claims and revenue cycle, and SoleForge, our vertically integrated 3D printing factory producing custom medical devices at a scale the industry has never seen. Our customers are both the largest employers on earth and the biggest companies in orthotics and prosthetics. On the clinical side, we're live across the industry's largest national providers. On the employer side, Fortune 50 companies trust us to protect their on-their-feet workforces. But custom insoles are just the wedge. Our long-term vision is bionics: AI-designed, robotically manufactured orthotic and prosthetic devices at scale, replacing a fragmented, manual industry that hasn't changed in decades. Insoles today, full DME tomorrow, bionics by 2040. Read the full vision at bionics2040.com. We've stealthily raised $22M through Seed and Series A backed by top-tier investors who invested early in companies like OpenAI, Anduril, and Mercury. We run a fast, results first, high ownership culture out of our new SF Rincon Hill office, and for this role out of our state of the art Peoria 3D print facility: SoleForge. If you want to work on problems that sit at the frontier of AI, manufacturing, and healthcare, this is the place.
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Job Details
Department GTM Provider
Category other
Posted 3 months ago