Sydney or Melbourne Hybrid Employment

The Access Group is hiring an Account Manager

About the Role

Theaccessgroup seeks an Account Manager to join our Accountants Division. In this role, you will be instrumental in providing exceptional customer service to deliver product upsells, cross-sells, and new business. Your primary focus will be delivering real value and thought leadership to foster long-term partnerships with our mid-market customers.

What You'll Do

  • Proactively engage with customers to understand their growth challenges and identify upsell and cross-sell opportunities.
  • Take ownership of a client portfolio, guiding customers through their journey with Access Accountants.
  • Collaborate closely with Customer Success to nurture and uphold robust relationships.
  • Articulate the value and key benefits of our solutions and how they solve critical business challenges for accounting firms.
  • Develop deep product knowledge to effectively discuss and demonstrate the value proposition of our full range of Products & Services.
  • Hit or exceed sales targets through strong prioritization, pipeline management, and accurate forecasting.

What We're Looking For

  • Previous experience in B2B sales or account management within a SaaS environment.
  • Demonstrable knowledge of pipeline generation, deal execution, and executive customer engagement.
  • The ability to work on your own initiative or as part of a wider team.
  • Excellent time management skills and an ability to prioritize a demanding workload.
  • System knowledge of CRM (Salesforce preferred) and LinkedIn Sales Navigator.
  • A commitment to self-development and lifelong learning.

Nice to Have

  • Accountants industry expertise.

Technical Stack

  • CRM (Salesforce preferred)
  • LinkedIn Sales Navigator

Work Mode

This position operates on a hybrid work model.

Theaccessgroup is committed to equality for all and the transformative power of diversity. We are creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.

Required Skills
SalesforceLinkedIn Sales NavigatorCRMB2B SalesAccount ManagementSaaSPipeline GenerationDeal ExecutionCustomer EngagementTime ManagementPrioritization
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About company
The Access Group

One of the largest UK-headquartered business management software providers. Provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

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Job Details
Department Sales
Category other
Posted 14 days ago