Jitterbit is looking for an Account Manager to join the Client Services team on a short-term basis. In this role, you'll focus on building trusted partnerships with clients, translating their marketing challenges into strategic, actionable solutions, and playing a key part in delivering exceptional client experiences.

What You'll Do

Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
Manage scope of work to ensure proper tracking and delivery of all project deliverables.
Collaborate with project managers to manage tasks, deliverables, and timelines that meet client goals.
Partner with Media Planning and Activation teams to remain informed on all media details for fast-paced and high-volume media clients.
Work with Creative and production teams on the development and execution of creative materials from inception through full production.
Facilitate clear and concise communication between internal and external teams, including local and global stakeholders.
Prepare initial drafts of estimates and proposals with transparency around project scope, costs, and expectations.
Collaborate with team members to refine proposals and align them with client needs.
Work with global teams and talent to provide comprehensive solutions aligned with client objectives.
Foster a teamwork and knowledge-sharing culture that contributes to overall agency success.
Proof and review materials to ensure the highest standards of precision, quality, and accuracy.
Ensure all client interactions and deliverables meet high agency standards.
Apply creative and solution-oriented problem-solving to address challenges and propose innovative solutions.
Navigate a fast-paced environment with agility while ensuring projects remain on course and objectives are achieved.

Team & Environment

You will support the Client Services team and collaborate closely with project managers, Media Planning and Activation teams, Creative and production teams, and global teams.