SewerAI Corporation is hiring an Account Manager

SewerAI Corporation is looking for an Account Manager to serve as the primary point of contact for a portfolio of municipal, contractor, and engineering customers. You will ensure clients achieve measurable value from our platform, renew successfully, and expand their usage.

What You'll Do

• Own customer relationships across a book of business spanning SMB, mid-market, and enterprise clients.
• Drive renewals by ensuring customers achieve outcomes tied to SewerAI’s platform.
• Identify expansion opportunities and partner with Sales to grow accounts.
• Build executive champions by aligning platform capabilities with customer goals.
• Conduct QBRs and business reviews to reinforce value and uncover new use cases.
• Manage escalations and serve as a trusted advisor to senior stakeholders.
• Forecast risk and growth within accounts and maintain CRM accuracy.
• Collaborate with Sales, Product, and Support to remove blockers and ensure seamless customer experience.
• Help build playbooks and processes to scale account management.

What We're Looking For

• 3–6+ years in Account Management, Customer Success, or a related role (SaaS or infrastructure strongly preferred).
• Proven ability to drive renewals and account expansion with measurable growth.
• Strong relationship-building skills with both users and executive sponsors.
• Strategic thinker able to assess account health and prioritize actions effectively.
• Comfortable in fast-paced startup environments; thrives in ambiguity.
• Excellent communication skills — written, verbal, and presentation.

Nice to Have

• Experience with municipal, contractor, or engineering sectors.
• Exposure to AI/ML products.
• Background in infrastructure or field services.

Team & Environment

Work cross-functionally with Sales, Product, and Support teams.

Benefits & Compensation

• Compensation: $100,000 base salary with an OTE of $120,000-$150,000 and equity opportunities.
• Medical, Dental, Vision, Basic Life, 401(k), and more.
• Unlimited PTO.
• Tools and resources to support your success.

SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment.