Lands' End is seeking an Account Growth Manager to own and expand a defined book of school accounts. In this role, you will be responsible for revenue growth, retention, exclusive conversion, and successful contract renewals within your assigned Pod. You'll build trusted partnerships to increase long-term customer value and ensure a cohesive customer lifecycle.

What You'll Do

Grow year-over-year revenue across assigned accounts through strategic selling, expansion, and program optimization
Convert qualified non-exclusive accounts into exclusive, contracted partnerships
Analyze account data to identify growth drivers, risk indicators, and upsell opportunities
Lead renewal conversations and pricing strategy in partnership with Sales Manager
Serve as the primary relationship owner for assigned school leaders & program influencers
Conduct recurring business reviews, needs assessments, and roadmap planning
Gain fluency in assigned Pod’s private/parochial landscape to tailor growth approach
Represent Lands’ End at regional school events, association engagements, and conferences
Partner with BDE for seamless onboarding transition following new acquisition
Engage CSS in proactive planning for product, service, and operational execution
Provide actionable customer intelligence to product, demand planning, marketing, and merchandising

What We're Looking For

Bachelor’s degree in Sales Management, Finance, Business Administration or equivalent experience
4-6 years of relevant professional experience in client management, account management, inside sales, or growth-focused customer success

Nice to Have

Professional certifications are a plus

Team & Environment

Collaborates closely with the Business Development Executive (BDE) on new wins and Customer Success Specialists (CSS) on execution and experience to ensure a cohesive customer lifecycle across the Pod.