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Washington, DC Hybrid Full-time USD 61,000 – 71,000 / year

Catalist is hiring an Account Executive

Responsibilities

  • Responsible for understanding current client needs and delivering Catalist services to meet those needs, translating needs to internal teams to satisfy requests
  • Functions as a client advocate, coordinating project delivery and resolving problems by leveraging internal delivery teams on an as-needed basis; the AE manages and coordinates all steps required for client support
  • Demonstrates a working knowledge of all internal and external Catalist tools and data and products for the purpose of assessing and assisting with client needs
  • Provides support on the post-sales contracting process, service explanation and coordinating tool set-up, and billing including tracking all state-level syndication
  • Ensures regular and appropriate client communication
  • Oversees all client projects assigned from start to finish; successfully delivers requests on time, accurately, and in a client-friendly format with actionable insights where applicable
  • Provides backend data support and problem solving
  • Escalates issues and concerns to management as needed
  • Attends Client Services staff meetings to report on and discuss open projects

Requirements

  • Minimum of 1-2 years account management or campaign experience
  • Excellent customer services skills
  • Ability to translate client requests into internal instructions
  • Excellent project management skills including ability to handle multiple projects at once
  • Ability to be creative and personable and articulate ideas clearly
  • Experience working in a fast-paced environment
  • Ability and willingness to learn new skills quickly
  • Experience with political campaigns, digital agencies, or progressive organizations
  • Background check required

Nice to Have

  • Proficiency with Microsoft Office, digital sales, and/or working with large datasets

Additional Information

  • Background check required
Required Skills
Microsoft Office
About company
Catalist

We are Progressives who live our values.

For 15 years, Catalist has been the data utility powering the progressive community. Our partners and clients contribute to this generation and the next generation of innovation in new data, new services, and new tools that help the whole community do better, smarter, and more effective work. Combining our purchasing power lowers the barriers to entry that limit small and local movements competing with big money, industry-backed special interests.

Owned by a trust, Catalist acquires data from a wide variety of sources, but we never sell data for commercial use. We are able to do this without the threat of being bought, sold, or traded to commercial or for profit purposes.

We collaborate with data-driven civic-minded, Democratic and progressive organizations with a variety of goals: issue advocates, organizers, pollsters, analysts, consultants, campaigners, researchers, and more.

We work with the community, for the community.

All jobs at Catalist Visit website
Job Details
Department Client Services
Category other
Posted a month ago