McKesson is seeking an Account Executive – Government to manage government business accounts, primarily within the Veterans Affairs sector, across the MidSouth territory. In this role, you will ensure contractual obligations are met, provide exceptional customer relationship management, and serve as the primary field contact for escalations and issue resolution.
What You'll Do
- Manage customer relationship related to pharmaceutical distribution services, ensuring compliance with national contracts.
- Serve as the liaison between customers and internal departments, leading escalation and resolution efforts.
- Conduct internal and external training on company technology and programs.
- Perform pre-call planning, including report generation and identification of customer initiatives.
- Consistently utilize Customer Relationship Management (CRM) software to document activities and meet contractual commitments.
- Build and foster relationships with key internal and external stakeholders.
- Schedule and conduct travel to onsite customer locations as required.
- Prepare and deliver quarterly business reviews and reports.
- Provide education and support for ordering and reporting systems.
- Advise on inventory management, account utilization, and industry trends.
- Participate in team meetings, projects, and ongoing professional development.
- Perform other duties as assigned to support business goals.
- Ensure successful and timely completion of all required training.
- Adapt and utilize AI (CoPilot) and any future technologies.
What We're Looking For
- Degree or equivalent and typically requires 4+ years of relevant experience.
- Bachelor’s degree or equivalent work experience.
- 2+ years of account management experience, ideally in hospital, acute care, or pharmaceutical settings.
- Proven time management and organizational skills.
- Effective verbal and written communication skills.
- Strong selling, proven problem-solving and decision-making abilities.
- Proficiency in Microsoft Excel, PowerPoint, Word, Outlook and CoPilot.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Detail-oriented, with strong conflict management skills.
- Willingness and ability to travel regularly throughout assigned territory (up to 75%).
- Ability to prioritize and organize while working autonomously.
- Ability to work both independently and as part of a team.
- Ability to lift up to 25 pounds; some physical work will be necessary.
- Must have a valid driver’s license and ability to travel per customer requirements.
Nice to Have
- Knowledge of the healthcare industry.
- Maintain market intelligence on competitor activity.
Technical Stack
- Microsoft Excel
- PowerPoint
- Word
- Outlook
- CoPilot
- Customer Relationship Management (CRM) software
Benefits & Compensation
- Competitive compensation package
- Annual bonus
- Long-term incentive opportunities
- Salary Range: $66,100 - $110,100
Work Mode
This is a hybrid position based in the MidSouth territory.
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.
