About the Role
Role details below.
Responsibilities
- Nurture larger named accounts and enterprise customers who are looking for a better way to connect with their customers and find product market fit.
- Work closely with customers end-to-end throughout their lifecycle — from concept to technical requirements, implementation, adoption, expansion, and paid.
- Build outreach to existing rolodex and new opportunities.
- Relentlessly manage customer follow-up and your own pipeline against quotas.
- Work with the Growth team to increase product awareness.
- Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements.
- Guide customers through implementation plans to further adoption and drive paid conversion.
- Work with Product and Engineering teams to share feedback and feature requests.
- Create content and refine scripts to support the customer journey and engagement points.
- Maintain pipeline data and account information in DevRev's in-house CRM.
Requirements
- Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.
- Proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes.
- Capable of developing and executing strategic sales plans that align with company objectives and market trends.
- Comfortable working independently and taking initiative to drive sales initiatives forward.
- Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.
- Willingness to embrace risk and overcome setbacks with resilience.
- Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.
- Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.
- Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.
Additional Information
- Shortlisted candidates will undergo a Background Verification (BGV).
- By applying, you consent to sharing personal information required for the background verification process.
- Any offer made will be subject to successful completion of the BGV.