Zayo is hiring an Account Director to support accounts in need of wireless infrastructure. You will develop customer relationships and drive sales of Bandwidth Infrastructure, Connectivity, Colocation, and related services to large enterprise, content, and regional carriers, playing a key role in the developing 5G ecosystem.
What You'll Do
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Present proposals and manage customers through the sales process.
- Attain high Net Promoter Score results based on excellent customer support.
- Maintain current business relationships, securing existing revenue on long-term commitments and selling to net new accounts.
- Apply knowledge of customers, industry, and services to achieve revenue objectives.
- Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
- Manage high volume of work while maintaining a high degree of responsiveness.
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
- Provide accurate and timely forecasts of sales opportunities.
- Develop and maintain records of customer activity for reporting of sales and forecasts.
- Provide accurate and timely information to management.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
What We're Looking For
- Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience.
- Minimum of five (5) years of relevant experience.
- Proven ability to build relationships and strong financial acumen.
- Excellent verbal and written communication skills.
- Exceptional customer service and relationship building/maintaining skills.
- Excellent time management and organizational skills.
- A sense of urgency and desire to rapidly accelerate results and career.
- Excellent interpersonal skills and ability to work effectively with a diverse group of personalities.
- High tolerance for ambiguity and can work successfully in a matrix management model.
- Complete understanding of account management & the strategic selling process.
- Effective problem solving and interpersonal skills.
- Knowledge of Microsoft Word, Excel and PowerPoint.
- Complete understanding of Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, Cloud services/connectivity, and Colocation.
- Ability to travel as required by customers.
Nice to Have
- Salesforce experience a plus.
Benefits & Compensation
- Compensation range: $85,400-$156,600 USD/annually.
- Excellent Health, Dental & Vision Insurance.
- Retirement 401(k) Savings Plan.
- Generous paid time off policy including paid parental leave.
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
