Responsibilities
- Lead planning and execution of EPIC access initiatives, including gathering stakeholder feedback and forecasting resource needs.
- Oversee integration of physician practices into front-end EPIC platforms, covering discovery, design, testing, deployment, and optimization phases.
- Evaluate operational workflow impacts, assess feasibility of change requests, and ensure compliance with established system design standards.
- Drive internal communication strategies to promote consistent EPIC design and continuous access improvement.
- Sustain strong working relationships between IT teams and application end-users.
- Manage change control processes and evaluate potential effects of proposed system modifications.
- Confirm approval from designated gatekeepers and verify implementation accuracy of changes in live environments.
- Ensure correctness of decision support tools such as questionnaires and decision trees post-implementation.
- Direct testing and validation activities for EPIC system functionality.
- Prioritize incoming requests based on urgency, time demands, project limitations, user productivity, and training requirements.
- Advise on best practices and actively explore emerging system features and technological enhancements.
- Manage full project lifecycles from initiation through to completion.
- Examine process flows and suggest improvements to reduce steps and enhance efficiency using technology.
- Coordinate planning, scheduling, and oversight of multiple concurrent projects.
Benefits
- Visit the link to learn about comprehensive benefits offerings designed to support employee well-being: https://jobs.clevelandclinic.org/benefits-2/
Work Arrangement
Hybrid
Team
Collaborates with IT professionals and frontline caregivers; acts as a bridge between IT teams and application stakeholders.
Shift
Days
Schedule
8:00am-5:00pm
Physical Requirements
- Capable of performing duties in a sedentary position for prolonged durations.
- Required to travel across hospital locations as needed.
- Operates computers and standard office equipment regularly.
- Must communicate clearly and exchange precise information with team members and stakeholders.
Personal Protective Equipment
Follows standard precautions and uses personal protective equipment as required by policy.
Controlled Substance Testing
All job offers are contingent upon successful completion of drug screening.
Influenza Prevention Program
Annual influenza vaccination is mandatory unless an approved exemption is granted.
Equal Employment Opportunity
Employment decisions are made without discrimination based on race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, disability, veteran status, or any other protected characteristic.
Information Sharing
Submitted information may be shared across any facility within the health system network.
