Walnut Creek or Mountain View or San Francisco Remote (City) Employment USD 67,641.6 - 88,441.6 Hourly

Accenture is hiring a XR Data Collection Proctor

About the Role

Accenture is looking for an XR Data Collection Proctor to execute critical data collection sessions for Extended Reality research. You will be the primary point of contact for participants, ensuring every session follows strict protocols while maintaining hardware performance and data security.

What You'll Do

  • Conduct data collection sessions in strict accordance with approved study designs and research protocols.
  • Provide clear, concise instructions for participants to ensure they understand procedures and adhere to study requirements.
  • Prepare, calibrate, and organize collection equipment, XR devices, and physical or remote environments prior to each session.
  • Monitor data streams in real time, making protocol-compliant adjustments to maintain data integrity and prevent loss.
  • Perform secure data uploads using authorized systems, verifying successful transfer and storage while maintaining strict participant privacy.
  • Identify and report hardware, software, or procedural glitches. Perform basic troubleshooting and escalate complex issues to Tier 2 support.
  • Adhere to all safety guidelines and data confidentiality standards, ensuring prompt reporting of any incidents or deviations.
  • Maintain the flexibility to support urgent or ad hoc data collection needs within defined service levels.

What We're Looking For

  • Minimum 2 years of work experience.
  • Proven ability to follow complex, detailed research or technical protocols without deviation.
  • Hands-on experience troubleshooting hardware sensors, VR/AR headsets, and software interfaces.
  • Experience logging, documenting, tracking, and escalating software or system bugs using structured reporting processes or ticketing tools.
  • Proficiency in secure file handling procedures and data upload systems.
  • Skill in setting up physical spaces and technical equipment for optimal performance.
  • Ability to maintain accurate logs and generate clear, concise issue reports.
  • For roles in Taiwan: ability to communicate and provide specific instructions to participants in Mandarin and communicate with global internal teams in English.
  • A High School Diploma or GED.

Nice to Have

  • Exceptional verbal communication skills, specifically the ability to explain technical tasks to non-technical participants.
  • A calm, professional demeanor, especially when working under time constraints or handling technical delays.
  • High situational awareness to catch subtle errors in data collection or participant behavior.
  • Unwavering commitment to ethics, confidentiality, and data security.
  • Adaptability to support shifting schedules and evolving study needs.

Technical Stack

  • XR devices
  • VR/AR headsets
  • Hardware sensors
  • Data upload systems

Benefits & Compensation

  • Hourly Salary Range: $32.52 to $42.52 for California, Cleveland, Colorado, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, and Washington.
  • Medical, dental, vision, and long-term disability coverage
  • A 401(k) plan
  • Paid time off

Work Mode

This role follows a local-city work mode and is based in the following locations: California, Cleveland, Colorado, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, and Washington.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Required Skills
XR devicesVR AR headsetshardware sensorsdata upload systemstechnical troubleshootingprotocol adherencebug trackingissue documentationsecure file handlingdata management
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About company
Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.

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Job Details
Department Information Technology
Category management
Posted 14 days ago