Remote (Global)

Xplor is hiring a Xplor Implementation Specialist-MarianaTek (REMOTE ...

About the Role

Xplor is seeking an Implementation Specialist to join our team, focusing on the deployment and configuration of our MarianaTek software. You will be the primary guide for new clients, ensuring a smooth and effective onboarding experience that sets them up for long-term success.

What You'll Do

  • Lead the end-to-end implementation process for MarianaTek software clients.
  • Configure the platform according to specific client workflows and business needs.
  • Conduct training sessions for client teams on software features and best practices.
  • Act as the main point of contact during the onboarding phase, managing timelines and expectations.
  • Document processes and provide feedback to internal product teams.

What We're Looking For

  • Proven experience in a software implementation, customer onboarding, or technical account management role.
  • Strong ability to explain technical concepts to non-technical users.
  • Excellent project management and organizational skills.
  • Ability to manage multiple client engagements simultaneously.
  • Customer-centric mindset with a focus on problem-solving and client success.

Work Mode

This is a remote position open to candidates globally, with a listed location in Denver, CO, USA.

Benefits & Compensation

  • Salary: USD 65,000 - USD 80,000 per year.

Xplor is an equal opportunity employer.

Required Skills
MarianaTekXplorSoftware ImplementationClient OnboardingTrainingCustomer SupportSaaSProject CoordinationTechnical DocumentationProblem Solving
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About company
Xplor

Xplor provides small and medium-sized businesses with cloud-based, intuitive technology solutions to manage the hassles of running and growing a business. With Xplor Pay, they help businesses get paid quickly and securely. They are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed, serving over 106,000 customers across 20 markets.

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Job Details
Category other
Posted 5 months ago