Rankings.io is looking for a WebOps Specialist to serve as the technical backbone of our department, ensuring client websites run smoothly, securely, and efficiently. In this role, you’ll work closely with SEO, Content, Web, and Account Strategy teams, and step in for the Manager of WebOps when needed.
What You'll Do
- Support and lead WordPress migrations, including DNS updates, hosting configuration, SSL provisioning, and quality assurance.
- Troubleshoot issues in real-time across plugins, themes, caching layers, DNS, hosting control panels, WordPress admin, Google tools, and marketing scripts.
- Set up, configure, and maintain tools such as WP Engine, GoDaddy, Cloudflare, NitroPack, Gravity Forms, Contact Form 7, Akismet, and CallRail.
- Handle escalations from internal teams for urgent website bugs, outages, form failures, tracking issues, and performance incidents.
- Maintain documentation and standard operating procedures for repeatable tasks.
- Implement and audit Core Web Vitals, page speed optimizations, and site stability initiatives.
- Monitor and address security concerns including spam filtering, firewall configuration, brute-force protection, and plugin vulnerabilities.
- Ensure plugin/theme updates are safe, compatible, and tested before deployment.
- Serve as a day-to-day technical resource for internal teams.
- Help manage and mentor junior team members.
- Assist in ticket prioritization and workload planning for the WebOps team.
- Coordinate with outside partners and client-side technical contacts.
- Temporarily step in for the Manager of WebOps as needed.
- Represent WebOps in cross-department meetings.
- Make informed decisions on task prioritization, technical escalations, and emergency responses.
- Review deliverables and ensure quality standards are upheld.
What We're Looking For
- 3–5+ years experience with WordPress, hosting management, or technical website operations.
- Strong understanding of DNS, CDNs, caching, performance optimization, and website architecture.
- Proven ability to troubleshoot complex issues across technical stacks.
- Familiarity with GA4, GTM, CallRail, GSC, and ad tracking pixels.
- Exceptional communication skills.
Nice to Have
- Familiarity with SEO fundamentals.
- Experience with Cloudflare rules and redirects.
- Experience with WP Engine or similar hosts.
- Ability to read server logs.
- Comfortable with basic scripting.
- Experience with Core Web Vitals and performance metrics.
- Experience with ACF, Elementor, Gutenberg, and custom WordPress setups.
Technical Stack
- Platform: WordPress
- Hosting/Tools: WP Engine, GoDaddy, Cloudflare, NitroPack
- Plugins/Forms: Gravity Forms, Contact Form 7, Akismet
- Analytics/Tracking: CallRail, GA4, GTM, GSC
Team & Environment
You will work closely with SEO, Content, Web, and Account Strategy teams, serving as backup for the Manager of WebOps and reporting to them.
Benefits & Compensation
- Starting salary: $75,000
- Work remotely from home
- Unlimited PTO
- 100% Health Insurance (including fully employer-funded coverage)
- $700 Quarterly training stipend for Professional Development
Work Mode
This is a fully remote, global position.
We are looking for a proactive problem-solver who is comfortable making decisions, highly organized and detail-oriented. You can switch between deep troubleshooting and strategic support, are a steady presence for internal teams, and are excited to work in a remote environment.
Rankings.io is an equal opportunity employer.
