F5 is seeking a Sr Solutions Engineer in Dubai to provide technical leadership and support sales by delivering tailored F5 solutions to customers across the UAE. The individual will act as a trusted adviser, understanding customer challenges and proposing effective solutions while translating technical features into business value.
What You'll Do
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
- Provides complex design and systems engineering configurations
- Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
- Maintains a high level of technical knowledge of F5 and the relevant industry
- Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
- Participate in the development and support of presentations for customers and partners
- Clearly articulate technical elements of the F5 value proposition to customers and partners
- Maintain knowledge of competitive landscape and share knowledge with CAT team
- Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
- Effectively negotiate and pursue conflict resolution
- Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
- Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
- Understand and effectively utilize F5 organizational resources
- Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
- Lead strategic (organizational) opportunities
- Well developed SME focus for one technology
- Deliver customized product presentations using an advanced solution-based sales approach
- Proactively provide consultative support
- Create customer documentation for POC
- Understand business requirements involved with technical account strategy
- Work effectively with Engineering, Product Development, and Technical Support organizations
- Solve problems independently and creatively
- Perform other related duties as assigned
- Support F5 channel partner sales initiatives
- Provide channel partners sustainable training on F5 solutions and competitive differentiation
- Provide channel partners technical expertise and oversight as required
- Proactively provide consultative support
- Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions
What We're Looking For
- Excellent technical skills and knowledge on both F5 products and the ecosystem that we work in
- Application delivery (ADC, DNS, CDN) in hardware, software and SaaS based architectures
- App delivery and networking in the most popular private and public cloud platforms
- Micro-services architectures, containers and Kubernetes platforms
- Kubernetes ingress and Gateway API concepts
- API gateways
- Application security solutions such as web application firewall, DDOS, bot mitigation, API security, identity & access management
- AI security (OWASP LLM top 10)
- Automation principles and tools (Ansible, Terraform, Git, Cloud templates, declarative API, DevOps methodologies, infrastructure-as-code, security-as-code, … )
- Strong verbal and written English communication skills
- Public speaking skills (events, conferences)
- Experience with product demonstrations, value propositions and technical presentations to technical and business leads
- Ability to adapt your message to your audience
- Architectural problem solving skills
- Self-learner and curious in new technologies
- Strong business mindset – translating technical features into business outcomes
- 8+ years of related industry experience
- BS/BA or equivalent work experience
Nice to Have
- Knowledge of F5 Solutions is a bonus
- Relevant certifications a plus
Technical Stack
- ADC
- DNS
- CDN
- SaaS
- Private cloud platforms
- Public cloud platforms
- Micro-services
- Containers
- Kubernetes
- Kubernetes ingress
- Gateway API
- API gateways
- Web application firewall
- DDOS
- Bot mitigation
- API security
- Identity & access management
- AI security
- OWASP LLM top 10
- Ansible
- Terraform
- Git
- Cloud templates
- Declarative API
- DevOps methodologies
- Infrastructure-as-code
- Security-as-code
- SalesForce.com
- Idea
- EDGE
- Mainstreet
Team & Environment
- Reports to SE Manager based in Dubai
Benefits & Compensation
- Competitive pay
- Family friendly benefits
- Cool perks
- Training and certification to keep abreast with critical skills
- Career growth and development available at every stage of your career
Salary: Competitive pay
Work Mode
The role is hybrid based from our Dubai office. While we encourage remote/virtual meetings, the nature of the role requires travel.
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].