HUS Helsinki University Hospital is hiring a Ward Secretary (Osastonsihteeri) for a fixed-term, daytime role within the Porvoo hospital area. You’ll primarily work across reception desks and wards, managing varied tasks in different units as part of a multi-professional team.
What You'll Do
- Perform patient admissions and discharges.
- Schedule appointments and treatments.
- Place orders for examinations.
- Handle documentation and outgoing correspondence.
- Provide multi-channel customer service and client interaction.
- Participate in developing operations, the community, and your own expertise.
- Influence shift planning.
What We're Looking For
- Relevant secondary education.
- Relevant work experience.
- Ability to work multi-professionally.
- Strong grasp of overall processes.
- Skill in meeting patients with excellent customer service.
- Initiative and proactivity.
- Quick adoption of new information.
- Stress tolerance and attention to detail.
- Strong organization and prioritization skills.
- Technical readiness to use various information systems.
- Vaccination protection as required by the Communicable Diseases Act (for those working in client and patient areas).
- Health clearance for pulmonary tuberculosis (for those working in healthcare units).
Nice to Have
- Knowledge of specialized medical care.
- Previous experience as a ward secretary.
- Proficiency with the Apotin system.
- Previous customer service experience.
Technical Stack
- Proficiency with the Apotin system is valued.
Team & Environment
You’ll join a multi-skilled team of HUS ward secretaries as part of multi-professional collaboration.
Benefits & Compensation
- Monthly salary of 2665 €.
- Opportunity for interesting and diverse independent work.
- Chance to build your career.
- Development opportunities through training.
- Potential to expand your area of responsibility.
- Collaborative shift planning.
- A focus on employee well-being.
Work Mode
This is an onsite position located at the Porvoo hospital area.
Equality is one of our core values. We actively promote diversity in our work community. At HUS, we welcome professionals of different ages, genders, and from different language, cultural, and minority groups. You are welcome as your unique self.
