Shae Group is hiring a VP, Operations to lead operations for our global AI-powered technology group. In this role, you will translate strategic vision into measurable outcomes and build scalable systems across multiple brands. You'll be responsible for the full operating cadence, RevOps stack, security/compliance readiness, and leading high-performing operations teams.
What You'll Do
- Run the company operating cadence, including OKRs, QBRs, MBRs, dashboards, variance management, and reporting.
- Build and own the RevOps stack from CRM through Marketing Ops, Success/Support to Billing & Collections, ensuring forecast accuracy.
- Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
- Lead security & compliance readiness for frameworks like SOC 2, ISO 27001, and NIST CSF, plus vendor risk and commercial strategy.
- Ensure every new funnel, program, or product integrates cleanly into our architecture from intake through design, test, launch, and hypercare.
- Build a high-performing operations organization covering RevOps, ServiceOps, Data, and Automation.
What We're Looking For
- 8+ years’ experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with a record of proven outcomes.
- Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks.
- Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management, plus strong executive communication skills.
- Advanced experience using GHL (GoHighLevel) CRM.
Nice to Have
- Experience with DORA/Accelerate metrics and partnering with Product and Engineering teams to improve flow.
- Prior leadership experience building cross-brand shared services, platform consolidation, or launching long-form programs.
Technical Stack
- GHL (GoHighLevel) CRM
Benefits & Compensation
- Performance incentives per project, brand, or funnel.
- Equity or long-term incentive plan negotiable for the right candidate.
- Paid time off available based on strong performance and exceeding KPIs.
- Compensation: USD $1,500–$2,500 per month + negotiable equity.
Work Mode
This is a fully remote contractor position. We have a preference for candidates based in the Philippines, South East Asia, Poland, Romania, or Ukraine.
Shae Group is an AI-first, outcome-obsessed, and automation-heavy company. We scale through tight systems, high standards, and radical transparency. We are purpose-driven and move fast, valuing precision, automation, and results.
