PatientIQ is seeking a Vice President of Revenue Operations to serve as a critical, strategic partner to the Chief Revenue Officer and act as the connective tissue across the entire commercial organization. You will be responsible for designing and executing our commercial strategy, ensuring every part of the go-to-market motion is operating in sync to drive growth.
What You'll Do
- Partner with the CRO and Finance to develop and operationalize a commercial growth strategy, aligning business goals, headcount, budgets, and revenue targets.
- Own capacity planning across sales and customer success, incorporating territory design, rep productivity models, and market opportunity analysis.
- Lead quarterly and annual planning cycles, including headcount modeling, quota setting, and pipeline planning.
- Build a unified GTM infrastructure across Sales, Marketing, and Customer Success that enables seamless hand-offs, accountability, and visibility throughout the customer lifecycle.
- Identify process gaps or inefficiencies and lead cross-functional initiatives to improve speed, clarity, and customer experience.
- Define and manage lead routing, lifecycle stages, and SLAs between functions.
- Implement a standardized sales methodology, with clear stage definitions, qualification criteria, and progression benchmarks across segments.
- Develop tools, playbooks, and training to support sales managers and reps in executing against a repeatable process.
- Monitor adherence and effectiveness of sales processes; continuously optimize based on performance insights.
- Own the revenue tech stack ensuring it supports the needs of Sales, CS, and Marketing with strong data integrity and adoption.
- Build scalable dashboards and reporting frameworks that give executives, managers, and reps visibility into KPIs, pipeline health, renewal risk, and customer growth.
- Lead revenue forecasting, funnel analysis, and board-level reporting in partnership with Finance and the CRO.
- Work closely with Marketing to align on demand generation, lead scoring, and campaign ROI.
- Partner with Customer Success and Implementation to ensure operational consistency and data handoffs throughout the post-sale journey.
- Collaborate with Finance, Product, and People Ops to connect strategic planning with execution across the company.
- Build and lead a high-performing RevOps team with expertise in systems, process, analytics, and enablement.
- Drive a culture of continuous improvement, transparency, and accountability across the commercial org.
- Serve as a coach and thought partner to GTM leaders, helping them use data and process to lead more effectively.
What We're Looking For
- 10+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations.
- At least 5 years in a senior leadership role.
- Proven experience partnering directly with CROs, CFOs, and executive leadership to design and execute multi-year commercial plans.
- Deep expertise in Salesforce, Hubspot, Outreach, Gong, and other GTM tools.
- Strong analytical skills and fluency with forecasting, funnel metrics, sales velocity, and retention/expansion KPIs.
- Experience designing sales methodologies and commercial processes that scale in high-growth B2B SaaS or healthtech companies.
- Comfort working cross-functionally and influencing without authority.
- High EQ, clear communication skills, and a strong sense of ownership.
Nice to Have
- Experience in healthtech, medtech, or highly regulated industries.
- Familiarity with clinical workflows or value-based care environments.
- Experience supporting PE-backed or investor-driven organizations.
Technical Stack
- Salesforce
- Hubspot
- Outreach
- Gong
Team & Environment
You will be the connective tissue across the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships, reporting directly to the Chief Revenue Officer (CRO).
Benefits & Compensation
- Top-notch health, dental and vision insurance.
- Additional perks available including 401K.
- Flexible Time Off.
- Mission-driven environment solving complex problems to improve patient outcomes.
- True idea meritocracy encouraging team members to challenge the status quo.
Work Mode
This position is fully remote.
