Responsibilities
- Oversee all on-prem data centers (US & Europe) and lead a multi-year modernization roadmap that transitions critical workloads toward an AWS-first architecture while managing down Azure/GCP complexity.
- Manage global cloud operations across Azure, GCP, and AWS, ensuring stability, security, cost efficiency, and scalability.
- Lead all core IT functions: network, storage, endpoints, help desk, device management, and vendor/outsourcing strategy.
- Optimize hybrid environments, improving uptime, reliability, and performance while reducing operational friction.
- Lead global ownership and maturity of critical internal platforms including: Salesforce (Service, CPQ), Microsoft D365, Oracle EPM/Planning.
- Ensure strong alignment between business processes and system design.
- Stabilize and mature legacy internal applications, particularly Oracle EPM/Planning, which requires urgent remediation, and ensure strong architectural leadership.
- Oversee global IT governance frameworks and certification programs including ISO, SOC 2, GDPR, and other regulatory mandates.
- Ensure HireRight maintains world-class audit readiness and global compliance standards.
- Establish rigorous processes, controls, and documentation across a 24/7, highly regulated environment.
- Lead and elevate a globally distributed team; assess existing talent, upgrade where needed, and instill a culture of accountability and operational excellence.
- Manage outsourced partners while transitioning high-value capabilities back in-house over time.
- Bring fresh thinking, modernize outdated processes, and strengthen IT's role as a proactive business enabler.
- Manage IT operations across multiple regions with appreciation for cultural nuance, scale, and 24/7 global support requirements.
- Partner closely with Product, Engineering, Security, Operations, Finance, and Commercial teams.
- Serve as a trusted advisor to the CTO and contribute to long-range technology and business strategy.
Requirements
- Proven track record leading large-scale IT organizations, ideally within highly regulated environments.
- Track record leading large, distributed teams and inherited organizations in need of modernization.
- Strong people leadership skills: developing talent, evaluating performance, setting high standards.
- Deep operational experience across on-prem and hybrid infrastructures.
- Strong cloud proficiency; AWS experience highly preferred.
- Demonstrated ability to run stable, secure, high-availability environments at scale.
- Strong background owning and maturing enterprise applications, ideally including: Salesforce (Service/CPQ), D365, Oracle EPM/Planning.
- Ability to drive process alignment, system integration, and cross-functional adoption.
- Experienced leading enterprise governance and certifications (ISO, SOC 2, GDPR).
- Comfortable operating in highly regulated, data-rich industries.
- History of inheriting teams and elevating performance through structure, accountability, and cultural refresh.
- Effective at balancing continuity with transformation.
- Brings fresh perspective without disrupting mission-critical operations.
Benefits
- Medical
- Dental
- Vision
- Paid Life/AD&D Insurance
- Voluntary Life Insurance
- Short & Long Term Disability
- Flexible Spending Accounts
- 401K
- Generous Vacation and Sick Program
- 10 Paid Holidays
- Education Assistance Program
- Business Casual Attire
- Generous Referral Program
- Employee Discounts and Rewards
