Shields Health Solutions is hiring a VP, Health System Experience to shape, elevate, and expand our strategic relationships with designated health system partner accounts. This senior executive serves as the primary face of Shields to key partners, accountable for delivering an exceptional partner experience, ensuring operational and contractual excellence, and driving long-term strategic growth.
What You'll Do
- Build and maintain high-trust relationships with senior health system leaders, from VP-level stakeholders to C-suite executives.
- Serve as the executive spokesperson, communicating organizational vision, performance, strategy, and outcomes.
- Lead quarterly and ad-hoc executive business reviews, articulating partnership value and performance.
- Develop and execute comprehensive account plans that drive partner satisfaction and long-term relationship health.
- Proactively identify risks or emerging issues and communicate them to executive stakeholders with actionable resolutions.
- Partner with cross-functional leaders to coordinate strategic priorities and deliver an integrated partner experience.
- Translate partner insights into strategic business recommendations for product development and service enhancements.
- Cultivate executive champions at each partner health system to drive advocacy and business development success.
- Identify and articulate strategic expansion opportunities grounded in partner goals and market trends.
- Use enterprise systems to document engagement, account health, risks, opportunities, and executive interactions.
- Develop and deliver high-quality executive communications, including dashboards, business reviews, and strategic briefs.
- Provide internal leadership with ongoing visibility into partner performance and strategic alignment.
What We're Looking For
- Bachelor’s degree.
- 10+ years of executive-level engagement experience with health systems or hospitals, ideally in Strategic Accounts, Consulting, Enterprise Partnerships, or Business Development.
- Proven success influencing and presenting to C-suite executives, with the ability to simplify complexity into compelling insights.
- Exceptional oral and written executive communication skills, including executive briefing, negotiation, and strategic framing.
- Demonstrated experience operating in a matrixed organization, driving alignment across regional and enterprise-level teams.
- Strong strategic thinking, business acumen, and understanding of health system economics and decision-making frameworks.
- Ability to travel regularly to partner sites and internal meetings.
Nice to Have
- Advanced degree.
Technical Stack
- Salesforce
Team & Environment
You will collaborate closely with Regional Leadership and cross-functional teams and report to the Senior Vice President, Strategic Accounts & Health System Experience.
Work Mode
This role is hybrid and offers flexible, remote-compatible locations.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
