Apply, a full-service commercial landscape maintenance company, is hiring a Virtual Assistant to provide operational support. In this role, you will work directly with Irrigation and Enhancement Managers to ensure efficient day-to-day operations for field teams serving commercial clients.

What You'll Do

Coordinate the daily scheduling of irrigation technicians under the direction of the Irrigation Manager.
Manage job assignments and optimize routes for field teams.
Track technician availability and communicate schedule changes promptly.
Prepare detailed irrigation proposals and work orders for client review.
Create work orders for issues and repairs, ensuring immediate visibility on the schedule.
Maintain accurate irrigation project documentation and client records.
Process irrigation service requests and update tracking systems.
Efficiently access work portals and Google Drive to obtain necessary client files.
Review photos from landscaping crews, verify quality standards, and convey relevant information to clients.
Manage and respond professionally to a dedicated client-facing email address.
Maintain and update the Irrigation Slack channel for team coordination.
Coordinate daily with the Irrigation Manager on team updates and priorities.
Respond swiftly to emails, assist with scheduling tasks, and update team member details.
Update and manage the CRM for irrigation repairs, ensuring timely completion and follow-up.
Assist the Irrigation Manager with team performance tracking and reporting.
Maintain organized irrigation department files and documentation.
Assist in developing and adding layers to Google MyMaps for properties.
Field and answer crew questions, providing assistance to crews and Irrigation Techs as needed.
Incorporate additional information from the scheduler into reports, including photos.
Assist with irrigation team meeting logistics and follow-up.
Help manage irrigation department compliance and documentation.
Provide administrative support for irrigation team initiatives.
Collaborate with the bilingual Irrigation Manager in scheduling and managing the Irrigation Tech team.
Provide backup support for critical irrigation operations when needed.
Perform other irrigation team support duties as assigned.

What We're Looking For

High school diploma or equivalent.
Minimum 3 years of administrative or operations support experience.
Bilingual fluency in verbal and written English and Spanish.
Ability to work Arizona time zone hours (7AM to 4PM AZ time).
Strong computer skills with proficiency in Google Workspace.
Excellent written and verbal communication skills.
Strong organizational skills and keen attention to detail.
Ability to work independently in a remote environment.
Proactive problem-solving abilities and task management approach.
A reliable high-speed internet connection and dedicated workspace.

Nice to Have

Previous experience in construction, landscaping, or the irrigation industry.
Proficiency with CRM systems and project management tools.
Experience with Slack or similar team communication platforms.
Familiarity with Google MyMap.
Basic understanding of irrigation systems and terminology.
Basic understanding of landscape management.
Customer service experience.
Associate's degree in business administration or a related field.

Technical Stack

Google Workspace
CRM systems
Project management software
Slack
Google MyMap

Team & Environment

You will report directly to the Irrigation Manager and support both the Irrigation and Enhancement Managers, ensuring smooth coordination for field teams.