About the Role
Role details below.
Responsibilities
- Lead a high-performing team of product and design practitioners through the next phase of product strategy.
- Develop and retain a strong product management and design organization.
- Establish operating rhythms that enable focus, accountability, and predictable delivery.
- Set a high bar for product quality, craft, and decision-making.
- Foster a culture of intellectual curiosity and psychological safety.
- Promote a culture of excellence and collaboration aligned with Aurora’s values.
- Define and own Aurora’s product vision and multi-year roadmap, aligning company strategy, customer outcomes, and commercial priorities.
- Identify and validate new product opportunities across the solar and storage value chain (design, sales, permitting, installation, financing, asset management).
- Lead hypothesis-driven discovery to de-risk investments and ensure solving high-value, industry-specific problems.
- Translate strategy into clear priorities, measurable goals, and shipped products.
- Establish and track product & design KPIs including adoption, retention, time-to-value, customer satisfaction, and revenue impact.
- Balance rapid delivery of customer-facing capabilities with investments in platform foundations (APIs, integrations, data, AI/ML).
- Strongly understand installer, developer, and homeowner workflows across residential and commercial solar.
- Lead experience strategy across end-to-end workflows, reducing friction from proposal to design to permit.
- Build research and insight systems including continuous discovery, lightweight research operations, and customer councils.
- Use quality as a business lever to reduce rework, increase speed-to-sale, and increase accuracy/trust.
- Champion customer insight in every decision, from early discovery through roadmap trade-offs.
- Build feedback loops that connect real-world jobsite and sales realities to product decisions.
- Work closely with Engineering to ensure technical feasibility, scalability, and quality.
- Partner with Go-To-Market leaders on packaging, pricing, and monetization.
- Rebuild cross-functional confidence in Product & Design through reliable execution and clear communication.
- Collaborate with Partnerships to expand ecosystem integrations and platform reach.
- Represent Product & Design with credibility at the executive and board level.
Requirements
- 12+ years in product management, including 5+ years leading product and design teams at a senior level.
- Proven experience building and scaling B2B SaaS products, ideally in complex or regulated industries.
- Has led organizations through significant change while improving and sustaining engagement and performance across Product, Design & Engineering.
- Demonstrated success owning product strategy tied to busines