Responsibilities
- Collaborate with executive leaders to shape and sustain a product roadmap aligned with commercial goals and responsive to stakeholder input
- Act as Product Owner for Intapp DealCloud, overseeing business and technical management including configuration, workflows, permissions, page layouts, access controls, and system integrations
- Work closely with Marketing and Commercial Strategy leaders to synchronize platforms, enable customer segmentation, target audiences, manage customer lifecycles, and coordinate journey flows using integrated data
- Assess and deploy platform improvements, automation features, and third-party tools to enhance functionality and user experience
- Establish and uphold data governance policies for DealCloud, covering definitions, mandatory fields, workflow rules, and usage standards, ensuring quality via regular audits, exception tracking, and deduplication efforts
- Ensure CRM data enables reliable reporting, pipeline tracking, account planning, and commercial analysis by collaborating with Data Analytics, Marketing, and Account teams to standardize reporting and generate meaningful insights
- Assist Commercial Enablement leaders with designing performance dashboards and conducting operational assessments
- Document business workflows, processes, and standard operating procedures to promote consistency and work with cross-functional teams to uncover automation and efficiency opportunities
- Lead onboarding, training, and adoption programs to increase platform engagement and effectiveness
- Disseminate best practices and conduct internal training sessions as needed
- Support recruitment initiatives and organizational growth activities
- Help foster a high-performance, inclusive workplace culture
Work Arrangement
On-site — Gurgaon
Other
Must be willing to relocate to or primarily reside in Gurgaon
