Responsibilities
- Directly engage with customers on a face to face basis, to promote our energy tariffs and low carbon technologies, such as solar panels, heat pumps and electric vehicles.
- Help introduce local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies.
- Help potential customers make an informed choice on whether they’d benefit from switching to us for their energy supply at their homes.
- Make every conversation count, delivering outstanding customer service while creating a welcoming and positive experience for every new customer you bring on board.
Requirements
- A positive, approachable and confident communication style
- Experience in a customer centric setting where you have come up with quick and effective customer solutions
- A confident person who is willing to approach customers and maximise every customer interaction
- You love humans, and bringing customers a little bit of joy by making something easy makes your heart sing
- You’re a bit obsessive about checking you’ve got things right - it’s your job, not anyone else’s
- Honest focused and committed to being an amazing representative of our brand
- A driving license in order to travel to all our different venues situated across the locations
Nice to Have
- Sales experience
Benefits
- Unlimited commission
- Access to Octopus Employee Benefits (UK perks hub)
- Discounted hormone, fertility and menopause support via Hertility, including at-home testing, consultations and tailored guidance
Work Arrangement
On-site — Germany
Additional Information
- Weekend and evening shifts will be required for this role
- A driving license is required to travel to venues
