Una Health is hiring a Value Management Consultant

We're UserTesting—the pioneer in human insights. Our vision is to support organizations in crafting remarkable customer experiences through rapid, actionable feedback. We empower teams to develop superior products and experiences by integrating authentic human perspectives into every development phase—from conceptualization to deployment. With the industry's most robust participant network, AI-enhanced analysis, specialized services, and seamless integrations, we help companies eliminate uncertainty, align stakeholders, and sharpen customer understanding. Endorsed by over 3,000 global organizations—including 75 Fortune 100 companies—UserTesting delivers quantifiable business outcomes, mitigates risks, and helps teams execute with confidence. Joining our organization means becoming part of a dedicated collective focused on revolutionizing how businesses comprehend and engage with their customer base. Let's craft experiences people adore—together. The Opportunity Are you driven to generate measurable customer impact? As a Value Management Consultant, you'll join our Value Management Office (VMO) team and become central to our market engagement strategy. In this transformative role, you'll help define, deliver, and showcase customer value across the entire journey. You'll collaborate with Sales, Customer Success, and Marketing to develop persuasive value narratives and resources that influence transactions, unlock growth, and establish executive alignment. This represents your opportunity to drive strategic dialogues and enable our teams to succeed through value-driven approaches. Responsibilities Partner with Sales to co-develop compelling business cases that quantify customer challenges, inaction costs, and anticipated ROI. Spearhead strategic discovery sessions to elevate customer interactions and influence deal strategies with customized value narratives. Develop and maintain tools including ROI calculators, total cost of ownership models, and value frameworks that empower field teams. Collaborate with Customer Success to integrate value realization into onboarding, success planning, and quarterly business reviews. Evaluate post-implementation metrics to demonstrate business outcomes and propel expansion efforts. Generate scalable assets like reusable benchmarks, validation points, and industry-specific value frameworks. Conduct training sessions to enhance internal teams' value-selling expertise and contribute to continuous improvement initiatives. Requirements 3–6 years of experience in value engineering, management consulting, finance, or strategy roles—preferably within a SaaS environment. Demonstrated history of influencing commercial outcomes through value-based initiatives. Exceptional analytical and storytelling capabilities, with the ability to simplify complex insights for executive audiences. Experience with ROI modeling and value-selling methodologies (e.g., MEDDPIC); familiarity with tools like Cuvama is a plus. Confident collaborator who excels in cross-functional environments and brings a proactive, inquisitive mindset. Role is hybrid, based in [Insert City]. Occasional travel required (up to 10%). Don't meet every single requirement but excited about the role? We encourage you to apply! Research indicates that underrepresented groups might hesitate to apply unless they meet every qualification. However, your unique background could be precisely what we need to build a more innovative team. We're dedicated to creating a diverse and inclusive environment—because varied perspectives drive superior experiences. Application Process Meet with a Recruiter Connect with the Hiring Manager Join a Panel Interview Offer Stage Accommodations At UserTesting, we're committed to creating inclusive and accessible experiences. If you need accommodations or adjustments during the hiring process, we're here to help. Please reach out to us at [email protected]—we'd be happy to support you. UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.